Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   February 23, 2023 — Rated 10 out of 10 by J.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Oil change done quickly! Talked to a great salesman while waiting. Will definitely call him if I decide to look for a new vehicle!

Report a concern   February 23, 2023 — Rated 9 out of 10 by M.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

At least this time, I didn't have to wait for work to begin. Other times I've made an appointment and an hour later my vehicle is still sitting in the parking lot. The service person, Graydon Koger, looked over my record to be sure I wasn't repeating services I already had. I only wish you had a customer web page where I could pull up my maintenance records and also delete vehicles you have record of that I no longer own. It is hard for me to remember what I did and didn't do to which vehicle each time. Although since you won't work on my 95 Ford, I now only have one Chevy.
Report a concern   February 23, 2023 — Rated 10 out of 10 by Lisa Gillem Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Easy to order anything you may want for your vehicle. Always someone ready to take care of you.

Report a concern   February 23, 2023 — Rated 10 out of 10 by J.W. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great service would definitely recommend.

Report a concern   February 23, 2023 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Not very wait time on my services

Report a concern   February 23, 2023 — Rated 10 out of 10 by N.L. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

This is my second purchase from Don Franklin. I have been completely satisfied with the vehicles I have bought.

Report a concern   February 22, 2023 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always get my service done in a timely matter

Report a concern   February 22, 2023 — Rated 10 out of 10 by E.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I worked for gm 36 yrs so I look at the gm products first and will always buy American made products I support our country by buying American !
Report a concern   February 22, 2023 — Rated 10 out of 10 by M.G. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Kyle was great!! He worked up a great deal for me!! 10/10 recommend!!

Report a concern   February 22, 2023 — Rated 10 out of 10 by J.W. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great service would definitely recommend.

Report a concern   February 22, 2023 — Rated 10 out of 10 by L.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything

Report a concern   February 22, 2023 — Rated 10 out of 10 by Michael Jones Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great staff and excellent customer service.

Report a concern   February 22, 2023 — Rated 10 out of 10 by Justin Burton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great people
Report a concern   February 22, 2023 — Rated 10 out of 10 by Kamarra Barnett Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Service was great! Mike worked so hard to make sure my fiance got his dream truck!
Report a concern   February 21, 2023 — Rated 10 out of 10 by Nicole Jarosze Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly
Report a concern   February 21, 2023 — Rated 10 out of 10 by J.H. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Mike Prewitt and Don franklin was the best sale person that we bought a vehicle from ever thanks to everyone

Report a concern   February 21, 2023 — Rated 10 out of 10 by R.D. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Excellent service and great deals! Mike was so helpful and nice!
Report a concern   February 21, 2023 — Rated 10 out of 10 by Melanie Goodin Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great selection.

Report a concern   February 21, 2023 — Rated 10 out of 10 by William Floyd Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Was pleased with how they treated us during the negotiations the vehicle is very nice and loaded with options

Report a concern   February 21, 2023 — Rated 10 out of 10 by D.E. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Met our needs
Report a concern   February 21, 2023 — Rated 10 out of 10 by C.W.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The employees that take care of me are very nice, and l get good Service
Report a concern   February 20, 2023 — Rated 10 out of 10 by Stephan Greenwood Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly staff did a great job and did it fast
Report a concern   February 20, 2023 — Rated 10 out of 10 by Reyes Roblero Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Good People they help you anyway then can to get what you want

Report a concern   February 20, 2023 — Rated 10 out of 10 by D.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Git done in same day
Report a concern   February 19, 2023 — Rated 10 out of 10 by Jerrica Kiddmann Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I love how kind all the staff was and how easy the whole process was. Would definitely recommend anyone.

Report a concern   February 15, 2023 — Rated 10 out of 10 by L.G. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Mike was very understanding and never tried to rush me into buying a car. He let me take my time till I decided which vehicle was right for me. Mike was very friendly and seemed to know his job well. And Bobby was a joy to meet and talk with. Will recommend family and friends to buy here.
Report a concern   February 15, 2023 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Pleasant people all around. Quick service.
Report a concern   February 15, 2023 — Rated 10 out of 10 by S.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always friendly and prompt
Report a concern   February 15, 2023 — Rated 10 out of 10 by Bennie Alderdice Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy to schedule service needs. Waited less than one hour for service and cost was very reasonable.

Report a concern   February 15, 2023 — Rated 10 out of 10 by W.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The guys in service is always very helpful. Courteous, and friendly. Our salesman was the same. Employees are always willing to help with questions and answers.


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