Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   September 25, 2023 — Rated 9 out of 10 by Olemae Howerton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent

Report a concern   September 25, 2023 — Rated 10 out of 10 by G.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Got me in for a last minute oil chang before a long trip.
Report a concern   September 25, 2023 — Rated 10 out of 10 by Sandra Mathis Don Franklin Somerset GM Service Department
What do you like about our products and services?

Don Franklin is My Go to Service Department for my New GM vehicle, Nobody else will Service My Vehicle but Don Franklin, We Love our new GM vehicle and We Love Don Franklin service department ❤️👍
Report a concern   September 24, 2023 — Rated 10 out of 10 by Nick Hanna Don Franklin Somerset GM Service Department
What do you like about our products and services?

They always do a great job! If they forget something and you call them back, they take care of it immediately. Very much. Enjoy. Taking my cars there for service.
Report a concern   September 22, 2023 — Rated 10 out of 10 by B.A. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Staff is very friendly & professional, ordering my floor mats was simple and they were ready the same day. The point-money reward system was also super beneficial for me.

Report a concern   September 22, 2023 — Rated 10 out of 10 by D.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They are so freindly. Thebathrooms are clean.

Report a concern   September 22, 2023 — Rated 10 out of 10 by James Estes Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Friendly salespersons and so far that's the second new vehicle I have bought in 3 years and the service is great
Report a concern   September 22, 2023 — Rated 10 out of 10 by Bill Demrow Don Franklin Somerset GM Service Department
What do you like about our products and services?

Hey, people are friendly, knowledgeable, and treat you like family.
Report a concern   September 21, 2023 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good Christian people at Don Franklin
Manager Joe Cummins is the best!
Report a concern   September 21, 2023 — Rated 10 out of 10 by B.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great staff. They go above and beyond for their customers.

Report a concern   September 21, 2023 — Rated 10 out of 10 by T.S. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Friendly

Report a concern   September 19, 2023 — Rated 10 out of 10 by J.G. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great place to trade

Report a concern   September 19, 2023 — Rated 10 out of 10 by M.J. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I like the way Joe Cummins and Marc Anderson help us. We have bought three vehicles from them this year.
Report a concern   September 19, 2023 — Rated 9 out of 10 by D.R. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I liked sales person they didn't pay off loan before payment got there so I lost that money.the accountant was not very friendly at all the last 2 times we both from them was good maybe they was having a bad day

Report a concern   September 18, 2023 — Rated 10 out of 10 by K.L. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

We bought a new GMC and our salesmen Kyle Young and Jon Wagers was the best. They took their time and found us the right vehicle for us.

Report a concern   September 16, 2023 — Rated 10 out of 10 by J.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Justin, in service is such a pleasure to talk with..Justin is polite ,friendly, keeps you updated on service ..just a pleasure to deal with.
Report a concern   September 16, 2023 — Rated 10 out of 10 by T.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

SERVICE HAS ALWAYS BEEN A VERY GOOD EXPERIENCE. COMPLETED IN A TIMELY MANNER, SOMETIME SOONER THAN EXPECTED. HAVE ALWAYS TAKEN CARE OF MY SERVICE NEEDS.

Report a concern   September 16, 2023 — Rated 10 out of 10 by Jolene Farley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service and sales
Report a concern   September 15, 2023 — Rated 10 out of 10 by M.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service dept is always thorough, courteous and efficient in getting the he work done.

Report a concern   September 15, 2023 — Rated 10 out of 10 by C.K.C.A.C. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

No pressure. Fair price. Great customer service

Report a concern   September 15, 2023 — Rated 10 out of 10 by M.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very professional. Super friendly.

Report a concern   September 15, 2023 — Rated 10 out of 10 by S.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Efficient service…technicians do a good job of explaining their work!
Report a concern   September 14, 2023 — Rated 10 out of 10 by S.U. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always treat me good
Report a concern   September 14, 2023 — Rated 10 out of 10 by G.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

all
Report a concern   September 12, 2023 — Rated 10 out of 10 by M.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always really close to schedule time of your appointment. Very nice staff
Report a concern   September 12, 2023 — Rated 10 out of 10 by B.B. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

nuce people to work with
Report a concern   September 11, 2023 — Rated 10 out of 10 by Donald Puckett Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service department clean dealerships and friendly staff

Report a concern   September 10, 2023 — Rated 10 out of 10 by Glenda Piercy Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

My husband texted Kyle Young what we wanted and he made it happen quick!! a few months ago Kyle sold my daughter a vehicle and I was with her and he is great at getting us the vehicle we want ‘
Report a concern   September 10, 2023 — Rated 10 out of 10 by John Ashley Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The best dealership in Ky
Report a concern   September 9, 2023 — Rated 10 out of 10 by W.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Customer service


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