Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   March 9, 2024 — Rated 10 out of 10 by C.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy to schedule maintenance

Report a concern   March 9, 2024 — Rated 10 out of 10 by M.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service staff are and have been great over my past 8 years in Somerset area. Very helpful, professional and go beyond in service.

Report a concern   March 9, 2024 — Rated 10 out of 10 by Sandra Mathis Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast Friendly Service, Email Alerts notifying me of Scheduled service is a Feature that I like very much. I Would recommend Don Franklin to Everyone.

Report a concern   March 9, 2024 — Rated 10 out of 10 by M.G. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly Environment

Report a concern   March 9, 2024 — Rated 10 out of 10 by W.D. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The salesperson I has (Joey) was extremely knowledgeable and personable. He answered all our questions and stayed with us during the whole process of our purchase. I just like the Buick brand
Report a concern   March 9, 2024 — Rated 10 out of 10 by C.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything is good and the people are friendly and nice.

Report a concern   March 9, 2024 — Rated 10 out of 10 by William Sams Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Sales,Service and all staff are excellent. Always get great vehicles and deal I’m looking for. Highly recommend.
Report a concern   March 9, 2024 — Rated 10 out of 10 by J.G.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Outstanding product & Salesmship!
Report a concern   March 5, 2024 — Rated 9 out of 10 by S.T. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Everyone was helpful
Report a concern   March 5, 2024 — Rated 10 out of 10 by Perry Logsdon Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very prompt and courteous. Easy to make appointments.

Report a concern   March 2, 2024 — Rated 10 out of 10 by Timothy Crouch Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything!
Report a concern   March 2, 2024 — Rated 10 out of 10 by Karl Reynolds Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great services

Report a concern   March 1, 2024 — Rated 10 out of 10 by M.R. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Matthew Patterson was outstanding sales representative to work with!
Report a concern   March 1, 2024 — Rated 10 out of 10 by Delores Phelps Don Franklin Somerset GM Service Department
What do you like about our products and services?

A professional staff of people that work at Don Franklins Auto business.
Report a concern   March 1, 2024 — Rated 10 out of 10 by H.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great
Report a concern   March 1, 2024 — Rated 10 out of 10 by Tony Festa Don Franklin Somerset GM Service Department
What do you like about our products and services?

Don Franklin has done a fantastic job in servicing my truck. This is anything from simple oil change to more advanced work that needed to be done. And everyone has been absolutely fantastic to work with.
Report a concern   February 28, 2024 — Rated 9 out of 10 by S.T. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

People are very nice go as far as they can to get your busness
Report a concern   February 27, 2024 — Rated 10 out of 10 by L.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly people. Great service. 😊
Report a concern   February 27, 2024 — Rated 10 out of 10 by R.D. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great to deal with. They made the car buying process very simple.
Report a concern   February 26, 2024 — Rated 10 out of 10 by Charlie Epley Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Outstanding professional service at a fair price!!! The staff listened to my needs & concerns!!! Purchasing my SUV was a good experience!!!
Report a concern   February 23, 2024 — Rated 10 out of 10 by Paul Cooley Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Don Franklin did a great job to make sure that we found the car that worked perfectly for us I would highly recommend going to Don Franklin for anybody that needs to buy a car.
Report a concern   February 23, 2024 — Rated 10 out of 10 by T.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department very reliable. They provide excellent service in a timely manner. I would highly recommend them to anyone looking for quality services.
Report a concern   February 23, 2024 — Rated 10 out of 10 by Steven Adams Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great cars, awesome service and amazing sales
Report a concern   February 23, 2024 — Rated 10 out of 10 by Mary Rees Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Employees wer very helpful!
Report a concern   February 22, 2024 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very easy to make an appointment and me car was serviced when it was scheduled. Very good service.

Report a concern   February 22, 2024 — Rated 10 out of 10 by B.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly knowledgeable staff
Report a concern   February 22, 2024 — Rated 10 out of 10 by Gary Kidd Don Franklin Somerset GM Service Department
What do you like about our products and services?

They were very nice and got it down in a timely mannae
Report a concern   February 22, 2024 — Rated 10 out of 10 by Alan Chapman Don Franklin Somerset GM Service Department
What do you like about our products and services?

Repaired sun roof on recall and gave me a new loaner car while being repaired.
Report a concern   February 20, 2024 — Rated 10 out of 10 by Charlie Epley Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The quality of the product & the outstanding customer service!!! There is no sells pressure!!! They listen to your needs & work with you for the best possible experience!!! I would highly recommend this team!!!
Report a concern   February 17, 2024 — Rated 10 out of 10 by Shane Lewis Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service completed in a timely manner

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