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Customer Testimonials
SERVICE HAS ALWAYS BEEN A VERY GOOD EXPERIENCE. COMPLETED IN A TIMELY MANNER, SOMETIME SOONER THAN EXPECTED. HAVE ALWAYS TAKEN CARE OF MY SERVICE NEEDS.
Service and sales
Service dept is always thorough, courteous and efficient in getting the he work done.
No pressure. Fair price. Great customer service
Very professional. Super friendly.
Efficient service…technicians do a good job of explaining their work!
Always treat me good
all
Always really close to schedule time of your appointment. Very nice staff
nuce people to work with
Great service department clean dealerships and friendly staff
My husband texted Kyle Young what we wanted and he made it happen quick!! a few months ago Kyle sold my daughter a vehicle and I was with her and he is great at getting us the vehicle we want ‘
The best dealership in Ky
Customer service
I arrived early for my appointment and they took me right in, serviced my car and I was pleased, my first trip there and I will return.
Best place to buy vehicles and very helpful and friendly employees.
Quality people, quality product!
Quick and nice
Respect for me, my time and my vehicle. Prompt service and fair pricing. Never worry about anything. I highly recommend both the Chevrolet or Chrysler dealers in Somerset.
Dependable, durable vehicles. Customer Service is always top notch! Always up front with all questions and concerns, never leave unhappy!
The service department at Don Franklin in Somerset is fabulous! From scheduling to completion of the task, they are the greatest! Keeps me buying cars there so I don't have to change to another service department!! LOL
The salesperson, Shonda Brock, who assisted me was extremely patient and helpful with all of my questions! Don Franklin Kia made it easy to negotiate and get a good deal on my vehicle!
No problems and great, quick service
Great staff; super friendly!
Service is fast sales man John is great very knowlegable
Don Franklin is the best in sales and service! Guys are great! Best sales people ! Everyone is very nice and helpful always!!!
Service has been excellent and willing to correct issues when I’ve had them would highly recommend Don Franklin Auto
The man who sold me my car was so nice and made me feel comfortable. I haven’t bought a car without my husband in 2015. He passed in 2020. So it was a big step for me. Don’t care for the high interest and car payment . I’m on a fixed income. But the salesman made us feel relaxed enough to finally decide on my car. My Son was with me and he was very impressed by Joey Robinson. The one who did my payments tried to lie to me into buying more stuff. My Son caught it. He was to cocky! You don’t have to buy anything he tells you to, so watch out👍🏼
Fast and friendly service.

Justin, in service is such a pleasure to talk with..Justin is polite ,friendly, keeps you updated on service ..just a pleasure to deal with.