Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   July 24, 2024 — Rated 10 out of 10 by Tanya Gehlhausen Don Franklin Somerset GM Service Department
What do you like about our products and services?

Customer service is great. Prices are great. I do not go anywhere else.
Report a concern   July 24, 2024 — Rated 10 out of 10 by Ronda Welch Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone in the service department was very nice and helpful.
R Welch
Report a concern   July 23, 2024 — Rated 10 out of 10 by P.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very prompt super nice very thorough in checking out my vehicle

Report a concern   July 23, 2024 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Nice people and good products

Report a concern   July 22, 2024 — Rated 10 out of 10 by R.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very attentive and professional staff.

Report a concern   July 21, 2024 — Rated 10 out of 10 by Robert Ruff Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and friendly
Report a concern   July 21, 2024 — Rated 10 out of 10 by Debbie Kidd- Trammell Don Franklin Somerset GM Service Department
What do you like about our products and services?

The recall on my 2022 Chevy Equinox was repaired quickly and making the appointment was easy. Staff treated me with courtesy and professionalism.

Report a concern   July 20, 2024 — Rated 10 out of 10 by Henry Cromer Don Franklin Somerset GM Service Department
What do you like about our products and services?

People are always friendly. Service is quick and well done.

Report a concern   July 20, 2024 — Rated 10 out of 10 by Judy Fornshell Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and easy service. Very friendly staff.
Report a concern   July 19, 2024 — Rated 10 out of 10 by J.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department gave great service on simple oil change. Personnel were knowledgeable and friendly. With not go anywhere else!!

Report a concern   July 19, 2024 — Rated 10 out of 10 by Christy Chrisley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very professional. Answered all my questions and gave me the best deal

Report a concern   July 19, 2024 — Rated 10 out of 10 by J.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Staff
Report a concern   July 19, 2024 — Rated 10 out of 10 by T.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Knowledgeable salesman

Report a concern   July 19, 2024 — Rated 10 out of 10 by Stacy Blas Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The service was impeccable. Jon went above and beyond to ensure all of our requests were met. The GMC Canyon Denali is perfect and exactly what we were looking for! We are extremely pleased with our purchase!!

Report a concern   July 18, 2024 — Rated 10 out of 10 by J.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always quick and efficient!
Report a concern   July 18, 2024 — Rated 10 out of 10 by Rick Miller Don Franklin Somerset GM Service Department
What do you like about our products and services?

great
Report a concern   July 17, 2024 — Rated 10 out of 10 by J.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Employees are super friendly

Report a concern   July 16, 2024 — Rated 10 out of 10 by Misty Harris Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The salesman was very helpful and did everything he could to make sure we were satisfied with our new purchase.

Report a concern   July 15, 2024 — Rated 10 out of 10 by R.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

It was the best experience we have had ever trading vehicles. Totally stress free. We are very pleased with Don Franklin Nissan and our salesman Cody .
Report a concern   July 15, 2024 — Rated 10 out of 10 by David Williams Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

everything went very good
Report a concern   July 15, 2024 — Rated 10 out of 10 by A.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Can't beat the service, techs were on schedule and went above the standard for service. Wil definitely return in the future.
Report a concern   July 14, 2024 — Rated 10 out of 10 by M.H. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Salesman was very helpful

Report a concern   July 14, 2024 — Rated 10 out of 10 by Larry Bruce Don Franklin Somerset GM Service Department
What do you like about our products and services?

i went for a replacement for a recall airbag it took 30 minutes and had great coffee to would recommend this dealership to anyone
Report a concern   July 13, 2024 — Rated 10 out of 10 by Kathy Gaines Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

I have bought three vehicles and they have been the best vehicles I’ve owned, still have all three. Best salesmen and finance manager I’ve ever dealt with by far.

Report a concern   July 13, 2024 — Rated 10 out of 10 by G.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service department is outstanding. They complete their work efficiently and effectively, making sure that everything is taken care of.
Report a concern   July 13, 2024 — Rated 10 out of 10 by J.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff and fast service
Report a concern   July 13, 2024 — Rated 10 out of 10 by Nick Hanna Don Franklin Somerset GM Service Department
What do you like about our products and services?

Really good people! Service department does a great job. Joe Cummins is a super guy! Really enjoy visiting them.
Report a concern   July 12, 2024 — Rated 10 out of 10 by Larry French Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service, they look after your vehicle like it’s their own. They inform u of what services your truck or vehicle needs. Thanks for taking good care of my vehicles.

Report a concern   July 12, 2024 — Rated 10 out of 10 by Stewart Todd Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Tracy was extremely helpful throughout the process. Especially after the sell was complete he took several minutes to demonstrate all the features for me.
Report a concern   July 12, 2024 — Rated 10 out of 10 by Edward Glover Don Franklin Somerset GM Service Department
What do you like about our products and services?

Alway very friendly and helpful


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