Customer Testimonials

No problems and great, quick service

Great staff; super friendly!

Service is fast sales man John is great very knowlegable

Don Franklin is the best in sales and service! Guys are great! Best sales people ! Everyone is very nice and helpful always!!!

Service has been excellent and willing to correct issues when I’ve had them would highly recommend Don Franklin Auto

The man who sold me my car was so nice and made me feel comfortable. I haven’t bought a car without my husband in 2015. He passed in 2020. So it was a big step for me. Don’t care for the high interest and car payment . I’m on a fixed income. But the salesman made us feel relaxed enough to finally decide on my car. My Son was with me and he was very impressed by Joey Robinson. The one who did my payments tried to lie to me into buying more stuff. My Son caught it. He was to cocky! You don’t have to buy anything he tells you to, so watch out👍🏼

Fast and friendly service.

We got excellent customer service from Jeriniah at Somerset Don Franklin. He went so far to find and get us a truck to look at grom Campbellsville. Somerset Don Franklin Ram has a very big selection.

Love my Buick Enclave and the service is always prompt and efficient. Everyone in service department is friendly and make you feel they value you as a customer.

Everything and especially the customer service

Service is good john the salesman is great also

Great service. Car I wanted was at another lot out of town. They had it there in 39 minutes

I have driven Chevys for years the most dependable vehicle I’ve ever sat in ! The new purchase was easy thanks to Justin Burton no gray between the lines highly recommend Don Franklin 100%

Love the car. It’s so comfortable and the price was awesome, but not the interest and payment. Joey Robinson was awesome. Never met a car salesman that I felt so comfortable doing business with. I would tell anyone needing a car to contact him and let him sake you a car.

Products and services are top notch, just as stated.

Kyle Young done an awesome job as a salesman. I love my 2020 GMC Acadia Danilo.

Scheduled the government vehicle for a oil change along with a balance and rotation. was hoping to get to have the car run through the wash at the Chevy dealership as the government credit card isn't accepted at local car washes. Unfortunate the dealerships wash system was down for servicing.
I took the payment receipt and went to the co-owned Nissan dealership a couple miles down the road. Mitchell greeted me upon arrival and I explained needing a car wash, however the Chevy dealership was unable to do so. He looked at the oil change receipt, smiled and said, "No problem. I will get you taken care of. " I really appreciate his demeanor and willingness to go the extra mile to take care of a Don Franklin customer. The government care has found a permeant servicing center.

It was easy to schedule and receive my service appointment. I also received great service.

I have always been Chevy man at heart but it's usually what I can afford and what gets me from point A to B but I have bought 3 cars from don Marshall Chevy.

I am not a brand specific, although my last two vehicles have GM products. The thing that will cause me to by another GM product is the service department at Don Franklin.

They took the time to find the car that had all the features I requested.

They are knowledgeable, professional and friendly that always take the best care of our vehicles

Friendly staff, willing to help in any way

The products are the ones recommended for truck .The service is number one

So far good

Great vehicles and great people to work with

I will be able to answer this better when my truck is repaired. I'm waiting on parts! Will give a better report after repair.

Great selection and very friendly, easily relatable salesmen.

Don Franklin GM in Somerset is a great place to purchase a vehicle. They have always worked with me and treated me fairly. The Service Department is also top notch as well. They always address any concerns and any repairs are performed timely and at a fair price. The guys in Parts are knowledgeable and are always ready to assist in finding the right part. Always have a great experience whenever I am at Don Franklin Somerset GM Dealership!

Have owned Chevrolet vehicles in the past & they were reliable vehicles.