Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   March 11, 2025 — Rated 9 out of 10 by M.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Kind and efficient service!
Report a concern   March 11, 2025 — Rated 10 out of 10 by J.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good
Report a concern   March 11, 2025 — Rated 10 out of 10 by Jeanette Clemons Don Franklin Somerset GM Service Department
What do you like about our products and services?

Have been a customer for over 10 years and always have the BEST service and the People are EXCEPTIONAL !
Report a concern   March 11, 2025 — Rated 10 out of 10 by Diana Bond Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff

Report a concern   March 11, 2025 — Rated 10 out of 10 by D.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is great and being able to use coupons is a savings that is appreciated.
Report a concern   March 11, 2025 — Rated 10 out of 10 by T.W. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Nice friendly people that go above and beyond to help you get what you want.

Report a concern   March 11, 2025 — Rated 10 out of 10 by Robert Weckwerth Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Our salesman Jon Wagers was great to work with. Jason was also very straight forward with any questions we had.

Report a concern   March 11, 2025 — Rated 10 out of 10 by J.F. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Love our new buick & our salesman Andrew was the best one for the job.

Report a concern   March 11, 2025 — Rated 10 out of 10 by Bobby Patton Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

I’m a Chevrolet man and service was great
Report a concern   March 11, 2025 — Rated 10 out of 10 by C.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very friendly salesman and staff! Very nice dealership!

Report a concern   March 8, 2025 — Rated 10 out of 10 by Z.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always friendly and helpful

Report a concern   March 8, 2025 — Rated 10 out of 10 by P.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I had a good experience with Mike Prewitt and Bobby Johnson. Mike got me a fair price and the overall online purchasing process was smooth and professional.
I would use them again .

PS Last name removed
Report a concern   March 7, 2025 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great quick service. Thank you

Report a concern   March 7, 2025 — Rated 9 out of 10 by S.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

No complaints.
Report a concern   March 7, 2025 — Rated 10 out of 10 by M.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly service and fast
Report a concern   March 7, 2025 — Rated 10 out of 10 by David Kersey Don Franklin Somerset GM Service Department
What do you like about our products and services?

Usually quick and easy. They’re good about keeping in contact with you the whole time you are in for service.

Report a concern   March 7, 2025 — Rated 10 out of 10 by V.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

So thankful they were able to order parts & get my car repaired in a day
Report a concern   March 7, 2025 — Rated 10 out of 10 by A.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy, and quick service.

Report a concern   March 7, 2025 — Rated 9 out of 10 by L.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Not having to wait in line for service
Report a concern   March 7, 2025 — Rated 10 out of 10 by Wendell Osborne Don Franklin Somerset GM Service Department
What do you like about our products and services?

They worked me in even this they were booked, helped me tremendously

Report a concern   March 7, 2025 — Rated 10 out of 10 by Vanessa Bullock Don Franklin Somerset GM Service Department
What do you like about our products and services?

The folks are always friendly and professional!

Report a concern   March 7, 2025 — Rated 10 out of 10 by Louis Anderson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Graydon Koger is a marvelous service representative for your dealership. He has taken care of our service needs for our GMC and our Buick since we moved to Somerset three years ago and we have always been highly pleased.
Report a concern   March 7, 2025 — Rated 10 out of 10 by M.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly personnel and work done much quicker than I anticipated.
Report a concern   March 7, 2025 — Rated 10 out of 10 by Jordan Morris Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick, friendly and to the point!

Report a concern   March 7, 2025 — Rated 10 out of 10 by E.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Nice and curious plus helpful
Report a concern   March 7, 2025 — Rated 10 out of 10 by Evelyn White Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and thorough

Report a concern   March 7, 2025 — Rated 10 out of 10 by D.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Out standing everytime
Report a concern   March 7, 2025 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent customer service along with expedient high quality work.

Report a concern   March 7, 2025 — Rated 10 out of 10 by Debra Hines Don Franklin Somerset GM Service Department
What do you like about our products and services?

It was easy to schedule, it was easy to drop off. Friendly
Report a concern   March 7, 2025 — Rated 10 out of 10 by D.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Six years of servicing our Buick with professional care with genuine GM parts. Hard to beat!

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