Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   September 27, 2023 — Rated 10 out of 10 by John Brown Don Franklin London - Sales
What do you like about our products and services?

Very friendly service & their salespeople are on top of their game when it comes to get you in your car! We are absolutely pleased with our purchase.

Report a concern   September 27, 2023 — Rated 10 out of 10 by Alicia Wallen Don Franklin London - Sales
What do you like about our products and services?

Prompt Courteous Service! Staff Always Willing To Go Above And Beyond For Their Customers.

Report a concern   September 27, 2023 — Rated 10 out of 10 by C.S. Don Franklin London Ford - Service
What do you like about our products and services?

Quick

Report a concern   September 26, 2023 — Rated 9 out of 10 by T.L. Don Franklin London Ford - Service
What do you like about our products and services?

They get the job done!!

Report a concern   September 26, 2023 — Rated 10 out of 10 by Bart Patton Don Franklin London - Sales
What do you like about our products and services?

Very satisfied, makes 4.trucks I bought over the years. Good people.

Report a concern   September 26, 2023 — Rated 10 out of 10 by Jimmy Gilbert Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Kindra was very fast and efficient in getting me what I want

Report a concern   September 25, 2023 — Rated 10 out of 10 by K.W. Don Franklin London Ford - Service
What do you like about our products and services?

Staff is friendly and explain everything very well.

Report a concern   September 25, 2023 — Rated 10 out of 10 by C.D. Don Franklin London - Sales
What do you like about our products and services?

Excellent/professional service provided during a recent purchase of a new vehicle. Tyler Marcum was great! Will definitely be referring anyone looking to purchase.

Report a concern   September 25, 2023 — Rated 10 out of 10 by L.H. Don Franklin London Ford - Service
What do you like about our products and services?

All the employees are nice and courteous. Always feel confident service department does good job.

Report a concern   September 22, 2023 — Rated 10 out of 10 by C.H. Don Franklin London Ford - Service
What do you like about our products and services?

The entire process was seamless, starting with scheduling my appointment, which was incredibly easy and convenient. When I arrived at the facility, I was greeted warmly by the staff, and they made me feel right at home.

Not only was the repair work outstanding, but the communication throughout the process was also exceptional. They kept me informed about the progress of the repair, explaining everything in a way that I could understand, which I really appreciated.

Report a concern   September 22, 2023 — Rated 10 out of 10 by G.M. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly atmosphere

Report a concern   September 22, 2023 — Rated 10 out of 10 by P.P. Don Franklin London Ford - Service
What do you like about our products and services?

Great service great personnel!

Report a concern   September 21, 2023 — Rated 10 out of 10 by J.S. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly

Report a concern   September 21, 2023 — Rated 10 out of 10 by J.H. Don Franklin London Ford - Service
What do you like about our products and services?

The communication from the service department rep to me on what I need to when it will be in

Report a concern   September 21, 2023 — Rated 10 out of 10 by J.G. Don Franklin London - Sales
What do you like about our products and services?

Personable and open communication

Report a concern   September 21, 2023 — Rated 10 out of 10 by K.P. Don Franklin London - Sales
What do you like about our products and services?

Friendly and fast service

Report a concern   September 21, 2023 — Rated 10 out of 10 by S.M. Don Franklin London - Sales
What do you like about our products and services?

From start to finish the process was smooth and the people were fantastic! Raleigh and company went above and beyond.

Report a concern   September 19, 2023 — Rated 10 out of 10 by L.H. Don Franklin London - Sales
What do you like about our products and services?

We like the dependable trucks ford tough

Report a concern   September 18, 2023 — Rated 10 out of 10 by T.R. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and efficient service always!

Report a concern   September 17, 2023 — Rated 10 out of 10 by J.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everyone tries to help

Report a concern   September 16, 2023 — Rated 10 out of 10 by A.J.S. Don Franklin London Ford - Service
What do you like about our products and services?

Very warm greeting and pointed out several things that were recommended for the mileage.

Report a concern   September 16, 2023 — Rated 10 out of 10 by Larry Maggard Don Franklin London Ford - Service
What do you like about our products and services?

Fast, friendly, professional service. Always get my car serviced within a week of calling for an appointment. They take it in immediately and we are done and gone in less than an hour from arrival! This is just one of the reasons we drive from Hazard to London for all our Ford vehicle buying and service!

Report a concern   September 16, 2023 — Rated 10 out of 10 by G.F. Don Franklin London Ford - Service
What do you like about our products and services?

All employees very helpful and nice

Report a concern   September 16, 2023 — Rated 10 out of 10 by E.F. Don Franklin London Ford - Service
What do you like about our products and services?

Always did me right every time.

Report a concern   September 16, 2023 — Rated 10 out of 10 by K.S. Don Franklin London Ford - Service
What do you like about our products and services?

Honest service people

Report a concern   September 16, 2023 — Rated 10 out of 10 by D.C. Don Franklin London Ford - Service
What do you like about our products and services?

Overall everyone is courteous and informative and helpful

Report a concern   September 16, 2023 — Rated 10 out of 10 by Richard Mullane Don Franklin London - Sales
What do you like about our products and services?

Leighton was my salesperson and he was great ! Got me into the vehicle I wanted, made the numbers work and the new car is sitting in Murphy garage now, got the extended warranty and all available rebates, so I’m a VERY happy customer, thank you. Great team and especially great salesperson !

Report a concern   September 16, 2023 — Rated 10 out of 10 by P.G. Don Franklin London Ford - Service
What do you like about our products and services?

Fast, professional, caring and knowledgeable. They go above and beyond to get you on the road with the confidence that the repair or service was done correctly.

Report a concern   September 15, 2023 — Rated 10 out of 10 by Peggy Estep Don Franklin London Ford - Service
What do you like about our products and services?

Great sales & service departments. Finance department also honest & up front. Clean, neat. Organized. Professional, but real .

Report a concern   September 15, 2023 — Rated 10 out of 10 by S.B. Don Franklin London Ford - Service
What do you like about our products and services?

They gave me no trouble about the warranty coverage.


Privacy Policy