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Customer Testimonials
After the sale, Russ Newman, D.F. Sales Rep, really helped me by setting up my IPhone to the truck’s new technology. He was very knowledgeable about your vehicles which made and the buying process a lot easier . I highly recommend Don Franklin Auto Gruop!
Always had a great experience!
Very good deals in
trucks
Very helpful with questions and easy to get into for service
I appreciate the car wash when I had my car serviced. I appreciate the friendly service.
Oil change
excellent customer service. I can trust that you will tell us the truth especially concerning your service department.
These guys are friendly, knowledgeable, and helpful. They take perfect care of my truck, go above and beyond. They are the best!
No hassle
Easy
Friendly, fast, and knowledgeable
Kindra and Tim have went above and beyond to ensure we have been 100% pleased with our purchases. From the initial buying stage, to minor repairs needed they have been proactive and kept us in the loop the entire time. They have made every step along the way as convenient as anyone could ask for. I will never buy a vehicle from anyone else . They have all my future business without a doubt.
They are very quick in the service department.
Brand specific , and dealer warranty services .
Appreciate Robbie & Kaleb for their help and getting my car back on the road in a timely manner. We were in a pickle with another of our vehicles having a run in with a deer while my car was in the shop.
Everyone that I’ve interacted with has been courteous, helpful and professional.
Friendly and they wash car after oil change
Friendly staff and quick service!
Professional staff and making me a happy customer
Honesty
Great work fast service and treats people good
I like how yall go out of your way to help me an my wife every time I come by there. An everyone there is friendly. I'll never shop anywhere else.
The customer service was great!
Extremely respectful, nice, fast at execution and made me feel like family.
Very courteous and quick service
James is service is very professional and ready to get the job completed. Tim Wells in sales is always there to help with any questions or concerns. Great people. Could not ask for better service and people
Efficiency, friendly service!
Friendly and respectful people great crew
Always professional and thorough. Communication is great and transparent about cost and timelines.
Nice facility, great product and wonderful service
I went for an oil change and as soon as I got out my car one of the employees greeted me right away and checked me in and since it was my first time getting a service at Don Franklin Ford London, I didn’t know where the waiting area is and he was nice enough to show me where it was. The woman at the front desk was also very nice. I’m overall all satisfied with the service I received! Definitely Recommend Don Franklin London to go for their oil change or any other services anyone needs done just because the service was very pleasant and professional, they even washed my car! I was really happy with that!