Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   January 25, 2025 — Rated 10 out of 10 by J.H. Don Franklin London Ford - Service
What do you like about our products and services?

They always go the extra mile to assist their customers

Report a concern   January 24, 2025 — Rated 10 out of 10 by Benjamin Wilson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Misty was great she help me find exactly what I was looking for and I was able to negotiate a reasonable price. When I’m ready to purchase my next vehicle I will be come back to don franklin and Misty.

Report a concern   January 24, 2025 — Rated 10 out of 10 by T.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good selection of vehicles

Report a concern   January 23, 2025 — Rated 9 out of 10 by P.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

They last a while

Report a concern   January 23, 2025 — Rated 10 out of 10 by B.B. Don Franklin London Ford - Service
What do you like about our products and services?

Good personal. Great service

Report a concern   January 23, 2025 — Rated 10 out of 10 by K.R. Don Franklin London Ford - Service
What do you like about our products and services?

Professional and courteous to all customers!! Helpful and friendly!!

Report a concern   January 23, 2025 — Rated 10 out of 10 by D.J. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service

Report a concern   January 23, 2025 — Rated 10 out of 10 by David Neff Don Franklin London - Sales
What do you like about our products and services?

Great sales person in Kindra Ward, will not use anyone besides her!

Report a concern   January 23, 2025 — Rated 10 out of 10 by Debra Robbins Don Franklin London Ford - Service
What do you like about our products and services?

The service I received was fast and efficient was very well please thank you very much

Report a concern   January 23, 2025 — Rated 10 out of 10 by M.A. Don Franklin London Ford - Service
What do you like about our products and services?

Very happy to help and communicated through the whole process!

Report a concern   January 23, 2025 — Rated 10 out of 10 by Quintin Mcginnis Don Franklin London - Sales
What do you like about our products and services?

Your staff was a lot friendlier than the Kia dealership was when we turned the trade in there in somerset. Amazing the difference in staff. Highly recommend the London ford lincoln dealership.

Report a concern   January 22, 2025 — Rated 10 out of 10 by Larry Oakley Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good service

Report a concern   January 21, 2025 — Rated 10 out of 10 by K.B. Don Franklin London - Sales
What do you like about our products and services?

It’s timely, the personnel listen and do their best to match your wants and needs.

Report a concern   January 21, 2025 — Rated 10 out of 10 by K.S. Don Franklin London Ford - Service
What do you like about our products and services?

Prices and good service. No high pressure sales

Report a concern   January 21, 2025 — Rated 10 out of 10 by Tim Miniard Don Franklin London Ford - Service
What do you like about our products and services?

Larry was extremely helpful with the whole process, I am extremely pleased with all of the service department, thanks again for the quick turn around !!🫡🇺🇸🤩

Report a concern   January 21, 2025 — Rated 10 out of 10 by D.H. Don Franklin London Ford - Service
What do you like about our products and services?

Very professional

Report a concern   January 21, 2025 — Rated 10 out of 10 by Pam Baker Don Franklin London Ford - Service
What do you like about our products and services?

Service department is full of an awesome bunch of guys - very friendly and very helpful

Report a concern   January 20, 2025 — Rated 10 out of 10 by Brian Botts Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly
Fast
And just what you want

Report a concern   January 20, 2025 — Rated 10 out of 10 by D.R. Don Franklin London Ford - Service
What do you like about our products and services?

All

Report a concern   January 20, 2025 — Rated 9 out of 10 by L.B.M. Don Franklin London Ford - Service
What do you like about our products and services?

Good service and friendly staff.

Report a concern   January 20, 2025 — Rated 10 out of 10 by C.M. Don Franklin London Ford - Service
What do you like about our products and services?

Customer service was very friendly and helpful.

Report a concern   January 20, 2025 — Rated 10 out of 10 by D.C. Don Franklin London Ford - Service
What do you like about our products and services?

Very nice and looks at what you tell them too

Report a concern   January 20, 2025 — Rated 10 out of 10 by T.H. Don Franklin London Ford - Service
What do you like about our products and services?

Very good service and helpful people

Report a concern   January 19, 2025 — Rated 10 out of 10 by S.S. Don Franklin London Ford - Service
What do you like about our products and services?

Not so much the product as I’m sure it’s the same everywhere but it’s the quickness and assertiveness yall have with getting vehicles in and out. Oil changes and quick jobs are a breeze

Report a concern   January 19, 2025 — Rated 9 out of 10 by J.P. Don Franklin London Ford - Service
What do you like about our products and services?

Always a friendly staff

Report a concern   January 19, 2025 — Rated 10 out of 10 by A.O.I. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and Courtesy Good people to deal with

Report a concern   January 19, 2025 — Rated 10 out of 10 by Vickie Williams Don Franklin London Ford - Service
What do you like about our products and services?

Customer service and the vehicle I bought has been the best

Report a concern   January 19, 2025 — Rated 10 out of 10 by Chad Frye Don Franklin London - Sales
What do you like about our products and services?

Ryan Muncy was top notch, got me in the truck I wanted!

Report a concern   January 19, 2025 — Rated 10 out of 10 by Bobby Smith Don Franklin London - Sales
What do you like about our products and services?

Courteous service and ability to find vehicle we were looking for in our price range It was a pleasure working with Misty Couch in London

Report a concern   January 19, 2025 — Rated 10 out of 10 by M.M. Don Franklin London Ford - Service
What do you like about our products and services?

The service manager was friendly and assisted me with no waiting. The technician ("Earl") was exceptional and provided above and beyond service.


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