Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   December 29, 2020 — Rated 10 out of 10 by M.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The efficiency and the prizes is so ascesible thanks

Report a concern   December 29, 2020 — Rated 10 out of 10 by Kristina Mullins Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly, fast service

Report a concern   December 28, 2020 — Rated 10 out of 10 by G.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone very friendly.

Report a concern   December 28, 2020 — Rated 10 out of 10 by A.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

always helpful and gets done what needs to be done with ease thanks
Report a concern   December 28, 2020 — Rated 10 out of 10 by James Sumpter Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

HAPPY with attention paid to our wants and needs, requested in our purchase.

Report a concern   December 28, 2020 — Rated 10 out of 10 by Rodney Dillard Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

we liked the body style, wanted something different.
Report a concern   December 28, 2020 — Rated 10 out of 10 by Susan Roberts Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and friendly service. I have already recommended your service to someone.
Report a concern   December 28, 2020 — Rated 10 out of 10 by Will Hanrahan Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Happy with the experience. Really appreciated the ride back home from the friendly driver who used to work for delta airlines - he was a super nice guy! Also - the guy who I worked with for my repairs was very helpful. Happy with the experience.
Report a concern   December 28, 2020 — Rated 10 out of 10 by T.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service. Always quick and efficient when o bring my car in for service. Friendly staff.

Report a concern   December 25, 2020 — Rated 10 out of 10 by Nate Epling Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I like that I can buy online from a different state and all of the taxes and licensing is taken care of.

Report a concern   December 23, 2020 — Rated 10 out of 10 by Daniel Miller Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service, fast and affordable
Report a concern   December 23, 2020 — Rated 9 out of 10 by S.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff
Report a concern   December 23, 2020 — Rated 10 out of 10 by Ronald Debord Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You are always ON TIME. We never have to wait like at other agencies. You leave the car better than it can in! You wash it! Thanks!
We can depend on your service department!
Report a concern   December 23, 2020 — Rated 10 out of 10 by C.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was fast and friendly!

Report a concern   December 23, 2020 — Rated 10 out of 10 by Sherri Blakeman Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I bought my Murano in 2014 and have had it serviced there for six years. The service dept. employees are long term employees and they are very experienced. They call me by name and make me feel like a special customer. Ron is awesome and has taken good care of my vehicle. They all do. Merry Christmas and Happy New Year to All!

Report a concern   December 22, 2020 — Rated 10 out of 10 by E.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Topnotch service. Felt appreciated.
Report a concern   December 22, 2020 — Rated 10 out of 10 by Theresa Torres Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

My experience was quick and simple. The salesman was to the point. No hassle and no harassment!

Report a concern   December 22, 2020 — Rated 9 out of 10 by V.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like the drive of my Nissan Altima. It has the pickup needed for getting on the
interstate. Smooth drive. That is the main thing I like about the Altima. The
service staff has been good and courteous. They can go the extra mile. Professional
For the Altima I like the size and being able to see well. SUVs are too big for me.
It’s looks nice and even at 10 years has class.

Report a concern   December 21, 2020 — Rated 10 out of 10 by Joseph Brunk Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Efficient service department.
Report a concern   December 21, 2020 — Rated 10 out of 10 by A.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron!
Report a concern   December 21, 2020 — Rated 9 out of 10 by F.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Thank you for your excellent service.

Report a concern   December 21, 2020 — Rated 10 out of 10 by S.Z. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very nice service

Report a concern   December 21, 2020 — Rated 10 out of 10 by J.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Honest and very well aligned with my views of purchasing.

Report a concern   December 21, 2020 — Rated 10 out of 10 by Cynthia Bowling Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very nice and prompt
Report a concern   December 21, 2020 — Rated 10 out of 10 by Yvonne Hall Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professionalism of staff ,, in and out on time, staff courtesy and politeness..keep me updated on progress of my vehicle...safe clean comfortable waiting area

Report a concern   December 21, 2020 — Rated 10 out of 10 by Carrie Johnson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy access and availability

Report a concern   December 18, 2020 — Rated 10 out of 10 by R.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I feel very confident buying products from Don Franklin Nissan and using their services (primarily for ongoing maintenance). MS. Jennifer is a great Service Liaison - she explains everything to me in detail (and in terms I can understand). Her estimates regarding time and expense are always 'spot on.

Report a concern   December 18, 2020 — Rated 10 out of 10 by B.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Richard Conrad did a great job explaining my end of lease purchasing option clearly and concisely during an in-person meeting at the dealership.

Report a concern   December 18, 2020 — Rated 10 out of 10 by Teresa Henry Don Franklin Lexington Nissan - Service
What do you like about our products and services?

As usual, I am pleased with all the staff being friendly and the timely manner in which it took to get an oil change and tire rotation. Thanks to all of you and keep up the good work.
Report a concern   December 18, 2020 — Rated 9 out of 10 by B.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The team was quick, kind, and courteous. The tech explained what eveyrything he was doing and was a pro at every interaction.

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