- Phone: (859) 263-5020
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Customer Testimonials
I have interacted with First name removed during my last 2 visits, I appreciate that she always helps to guide me to the best decision possible for maintaining my 2019 Nissan Rogue. I also appreciate the text message communication, especially with routine work as it is far more convenient than a phone-call while I'm at work.
no pressure. did not feel hurried or ignored.
Your employees are very nice, all friendly and efficient. Service on my car was completed in estimated time as quoted. A nice experience.
Great service. In and out very timely.
Ron is great to work with, service is quick and fix whatever problem I throw at them.
Fast and friendly service.
The kindness and thoroughness of the service department employees
A nice variety of quality vehicles and great customer service
Awesome service! Replaced a rim and tire on the same day I brought it in!
Greats service and great people who work there.
Efficient
Reliable cars and friendly staff
Easy to manage. Seems to be upfront and straight forward.
Service department was helpful with my issue.
They’re certified
I like that when I bought my vehicle at Don Franklin, you all offered an engine and transmission warranty if I kept up the vehicle regularly maintenance at your service shop. The oil and change out price made it easy to yes.
The staff at Don Franklin was so polite and helpful. My favorite part of my initial visit was Walt showing me how to navigate everything in my car. I left with no question on how to do anything and I think that is a very big blessing! They have continued to follow up with me and help me in any way possible. They are an excellent crew!
Staff is always helpful
Wonderful service, with no hidden cost. My kind of service!
Saturday, 3/6/21, I received timely and efficient service on routine maintenance. Thank you!
Speedy service everyone is always so nice
Jennifer is service was great. Called in morning with battery issue, told me to bring car in, and then she personally helped when I arrived after somebody else first approached me
The friendliness of the employees!! The quality service is excellent!
They are always willing to work with you on service appointments and scheduling when YOU need it done!
Great customer service experience from top to bottom, highly recommended
Affordable and friendly
I like the appointment times and quality of work.
Friendly
Not a lot of pressure
No high pressure to buy.
Always ready to answer questions. Very quick service.
Great salesman. Very knowledgeable and courteous. I love my new car!