Customer Testimonials

The service is always fast and efficient.

Love my new car! Love that my sales advisor listened to everything I wanted and helped me get it.

Jennifer is the best she keeps you up to date on everything that happens

People....

It my second Nissan Murano, I highly like this car,
It my first car that I bought on Don Franklin in Lexington.
It is always a pleasure to come there, everyone is very friendly and welcoming, I never had any problem with the service, and what is important to me they never take service time longer than they promised, the work is always done on time.
Thanks guys for your job!

I worked with Ben and he helped me out tremendously! My family has all bought from here and he did not disappoint. Went in looking for a certain kind of car and he was straight up about the issues he’s seen with certain brands. Ended up getting a 2018 Camry at an amazing price. He was very helpful, knowledgeable and not pushy! I will absolutely be back

My first visit to Don Franklin Nissan. Great experience. Friendly staff and fast service.

great overall experience

Kind of not very happy cause there was a nail in the tire and a rotation was done but nail not mentioned as well as a $25.00 charge that was supposed to be cover with the type of warranty I purchased next time service is done papers will be at hand for questions about additional charges.

Great purchase price. Service is done in a timely manner.

On time service. Cost , this time, explained up front

I'm always greeted warmly upon arrival in the service area. Hollin is always professional, friendly, and helpful. He doesn't sugar-coat the information he needs to give but gives his report efficiently and succinctly. He answers my questions when further explanation is needed.

Ron is a fantastic service advisor! I cannot imagine not buying another Nissan for my next car, as I wouldn't want to deal with anyone else in the service dept. He is a huge asset to your dealership.

Great service department

I really like the frontier truck. Runs great and great gas mileage. Has lots of power to pull my boat.

Great service quick and good

Timely and thorough.

Everyone is friendly and knowledgeable.

Quality and dedication

Great

N/A

LOVED my sales man and had a great experience!

I love my Rogue, and my Pathfinder prior to that but Don Franklin’s service department is what set them apart from all of the other dealerships. They are always professional and friendly. I never feel pressured for unnecessary services.

Service department is outstanding. I’m there fairly regularly due to the amount of miles I drive. Always greeted with a smile, in and out as quickly as possible, and always kept up to date of what’s going on.

Pleased with the service. Thanks.

I always work with Ron Abramson and trust his knowledge and expertise.

I had a van serviced and they did a great job. While I was there I found a car for my mom and the sales team was great. Very easy to deal with, she bought the car and loves it.

Very nice and helpful people.

Friendly staff and speedy service😊

I was amazed by how quick they had my services complete!