Don Franklin Lexington Buick GMC
3380 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   May 15, 2026 — Rated 10 out of 10 by D.R. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick efficient and friendly
Report a concern   May 14, 2026 — Rated 10 out of 10 by R.R. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very friendly and quick

Report a concern   May 13, 2026 — Rated 10 out of 10 by Brian Disney Don Franklin Lexington GM Service Department
What do you like about our products and services?

Love Buick and Don Franklin service is quick and easy.
Report a concern   May 13, 2026 — Rated 10 out of 10 by L.K. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Waiting room. Service advisor was prompt and professional

Report a concern   May 13, 2026 — Rated 10 out of 10 by J.D. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Convenience and reliability

Report a concern   May 12, 2026 — Rated 9 out of 10 by Ron Harper Don Franklin Lexington GM Service Department
What do you like about our products and services?

The convenience of utilizing the dealership that I purchased the truck.

Report a concern   May 12, 2026 — Rated 10 out of 10 by Pauline Handshoe Don Franklin Lexington GM Service Department
What do you like about our products and services?

Always been great service.

Report a concern   May 11, 2026 — Rated 10 out of 10 by Mickey Tweed Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everything
Report a concern   May 11, 2026 — Rated 10 out of 10 by M.P. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Buick are my all time favorite GM product. We are enjoying our new Enclave
Report a concern   May 7, 2026 — Rated 10 out of 10 by C.R. Don Franklin Lexington GM Service Department
What do you like about our products and services?

I always receive fast service whenever I do my oil changes. Dawn is always a great help in the service department.
Report a concern   May 6, 2026 — Rated 10 out of 10 by John Combs Don Franklin Lexington GM Sales Department
What do you like about our products and services?

GMC trucks, sales manager great to deal with no hassle, got a good deal. Everyone’s happy 👍🏻
Report a concern   May 6, 2026 — Rated 10 out of 10 by Jessica Spalding Don Franklin Lexington GM Service Department
What do you like about our products and services?

Fast, friendly service
Report a concern   May 5, 2026 — Rated 10 out of 10 by A.A. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick service and good customers service.
Report a concern   May 5, 2026 — Rated 10 out of 10 by B.W. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Close by , very clean and fast service!
Report a concern   May 5, 2026 — Rated 10 out of 10 by Daniel Terry Don Franklin Lexington GM Service Department
What do you like about our products and services?

The employees are knowledgeable and friendly and get you in and out quick as possible

Report a concern   May 5, 2026 — Rated 10 out of 10 by J.B. Don Franklin Lexington GM Service Department
What do you like about our products and services?

I like the immediate attention and fast service
Report a concern   April 30, 2026 — Rated 10 out of 10 by C.P. Don Franklin Lexington GM Service Department
What do you like about our products and services?

They do good work and use GM parts

Report a concern   April 30, 2026 — Rated 10 out of 10 by J.S. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Keep me informed about my car
Report a concern   April 30, 2026 — Rated 10 out of 10 by J.L.R. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Justin was very helpful. With quick service

Report a concern   April 29, 2026 — Rated 10 out of 10 by Timothy Redmon Don Franklin Lexington GM Service Department
What do you like about our products and services?

I have never been treated so nice as everyone at DonFranklin has treated me. A great deal of tanks to Dawn in service and Chris in parts also would like to thank Franco for helping pair my phone to the vehicle.

Report a concern   April 29, 2026 — Rated 10 out of 10 by Don Haygood Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everyone was so nice and friendly and they helped the best they could and I will always bring my car back to you guys. Thank you.
Report a concern   April 28, 2026 — Rated 10 out of 10 by Angelia Sea Don Franklin Lexington GM Service Department
What do you like about our products and services?

The friendly service, and don't have to wait long. But we can go out and explore the other vehicles.

Report a concern   April 27, 2026 — Rated 10 out of 10 by S.D. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great service .
Report a concern   April 25, 2026 — Rated 10 out of 10 by Kenneth Crawford Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly and knowledgeable customer service

Report a concern   April 24, 2026 — Rated 10 out of 10 by Roslyn Mays Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Really go to the limits to help get you a vehicle good or bad credit and very nice make you comfortable, good clean atmosphere

Report a concern   April 22, 2026 — Rated 10 out of 10 by Paul Votaw Don Franklin Lexington GM Service Department
What do you like about our products and services?

Our service representative was OUTSTANDING. Casey was the Best.

Report a concern   April 22, 2026 — Rated 9 out of 10 by Billy Ray Don Franklin Lexington GM Service Department
What do you like about our products and services?

From sales dept to service, everyone has been so great to work with.
My husband & I have been happy with Ben, our salesman & everyone in the service dept. We are happy with our GMC Yukon & appreciate the way were treated. Have recommended your business to everyone we know!
Report a concern   April 22, 2026 — Rated 10 out of 10 by J.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Your staff is always helpful and kind
Report a concern   April 21, 2026 — Rated 10 out of 10 by Margeret Fortner Don Franklin Lexington GM Service Department
What do you like about our products and services?

Ok if they come though about getting the a:c fixed this week

Report a concern   April 21, 2026 — Rated 10 out of 10 by G.I. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Lifetime powertrain warranty


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