Customer Testimonials
Time after time my vehicle is looked after by them. I trust that they have the best interest in me being able to keep my truck healthy for a long time to come. Only once did I have a very minor issue and just mentioned it. Immediately they stepped up and made things right. I never trusted dealerships prior to Don Franklin.
Tanya Larue is the best. Patient knowledgeable she makes car buying easy
Friendly service willing to help you find the vehicle you’re wanting
Service good
They are very professional and very friendly 5
⭐️!
Our salesman Brandon was great!
Seem to have gotten the job done.
My service was fast and everything was taken care of. I plan on having you do all of the service work on my car.
Great service. He did a great job servicing everything that was needed on my truck....I would highly recommend everyone to have their vehicles serviced there too!
Great service going above and beyond and a personable experience!
Great staff and very fast service
The salesman try to get you in the vehicle that you want and will work with you on the price so that it fits your budget..Also like the wide variety of different makes and models of vehicles that they have...Even after you buy the vehicle they make sure you are happy with your purchase..
Good service dept
Looked for 3 weeks for a particular Buick LaCrosse. Finally found one at your Bardstown dealership. After many disappointing drives to look at cars, I called your dealership and spoke with Tanner. As you were 3 1/2 hours away, Tanner jumped through all kinds of hoops to earn my business and my 3 1/2 hour drive. When I arrived at your dealership, the car was sitting all cleaned up and showed exceptionally well. Great presentation. A deal was put together and happily drove back home. After training salespeople and t.o’s for 30 years, you’ve got a gem sales rep, Tanner. He represents your company well. The score would be 10’s across the board. Well worth the drive. Although, the finance rep needs a refresher course. Maybe Tanner can bring him on board.
Great and friendly service. Had an issue with my tire pressure, I Showed up without and appointment service got me in and fixed the issue,
Friendly service. Trustworthy
Always friendly and helpful staff
The only reason I drove 3 1/2 hours to see a car you had that I had been looking for, for about 3 weeks, was because of one of your sales associates Tanner and the way he approached me over the phone. Professional, educated with his products, honest, and willing to truly earn someone’s business. Tanner is an honest “10” across the board. Love my new car. Thanks Tanner!
Because of my referral, my daughter bought a car from Franklin.
Like everything. Great Dealership
People were very nice, service was great, did a great job letting me know what needed to be done. Pricing was fare. Everything looks clean.
Great job!
Buying a car was easy and they worked with us with our budget. Everyone was very friendly
Professional and courteous staff.
Good service department close to home
It’s easy to talk to the service department.
Fast, Friendly services. Tanya LuRue and David Brown are the Best two people at Don Franklin.
Great service.
Everything was easy and I love my car!
Friendly and helpful. No high pressure
Flexible service and quality work.