Customer Testimonials
Great customer service amazing crew everyone is very nice I would recommend everyone to shop there
Tanya was fantastic and the finance department was extremely helpful!
Fast service.
Tanya is very pleasant to work with. She is the reason I am a repeat buyer. Thank you muchly!
I always feel like I am a valued customer when I bring my vehicle in for service. Tim and all of the service managers take good care of me. My last visit was a little longer than usual due to the high volume of vehicles, but was still acceptable.
Great customer service.
Well I was kept up dating on what was on issue and they were still working on problems
Car buying has changed a lot, and it’s something that I hadn’t experienced before, and I not sure I like it. We started in Bardstown and ended up in Glasgow, and after some issues settled on a vehicle.
I have to commend Hank Mouser what a outstanding sales man, very professional, great personality, perfect temperament, just a top of line caring person. Don Franklin has an ace in the hole with this kid, he is only 20 years old.
Thanks Hank best of luck.
Dan and Natalie Cole
Friendly and helpful employees. Very easy to deal with
Fair prices, knowledgeable staff, and quick service.
Service is excellent. Workers are courteous & helpful. Always answer any questions I have. If they don’t know or are not sure about the answer, they will find someone who does know
the answer.
Top of the line product and services
people were friendly, helpful explained everything. my car was blocked in the person helping me went out of her way to get my car where i could leave i thought that was very nice of her
This is hands down the best, friendliest and most efficient place we have dealt with.
This is where we will always do our car buying. They were great when we purchased and even now with maintenance and issues, they are on top it and keep our vehicle in great condition.
We can’t say enough good things about this place.
Always willing to go above and beyond to help.
Very efficient and good service
Great communication, great and fast service!
Fast, Easy and Professional. Thank you!
SO FOR DON FRANKLIN HAS TREATED ME FAIRLY
Quick easy service! Very kind people !
Great quality vehicles!
Don Franklin has always went above and beyond when it comes to service and sales.
I especially like the personal touches that are offered especially the texting progress of service.
Friendly staff and quality service that was affordable
good customer service
The service was fast and efficient. The service writer was very courteous and ensured that I understood what needed to be completed.
The service at Franklin's in bardstown is great. The people are very friendly, and keep me updated on what is going on when I take my truck in for service.
Usually in and out on service quickly
Very courteous, knowledgeable, and they do a great job
professional service, quick and easy
Prefer to call local service instead of going through Somerset.