Customer Testimonials

The guy was knowledgeable, helpful, solved a problem and it cost me $20 and I had the order in less than 24hours! Not much more you can ask for!
GREAT EXPERIENCE!!

I had an awesome experience with Cody also new guy he was training in.
So Very Helpful and informative. I enjoyed his friendliness and expertise in fitting me with the right bike and accessories that I was in need of.

Jason was very informative and answered all our questions

Friendly knowledgeable staff. They helped get me set up and made recommendations for my new bike.

Friendly service and good products.

Fast friendky profesdional

My wife was looking at e bikes the crew was very helpful

Great customer service as usual. Took the time to carefully explain all the features and made sure I was comfortable with the bike carrier.

Great work on the bike upgrade. I appreciated the expertise and great service.

Have bought bike from free wherl

The quality of the fixit and thoroughness of work done—and how beautiful the bike is I received when they were all done🫢

Cody was very knowledgeable and went above and beyond to find a replacement part.

Tyson took my concerns about how my bike was performing seriously and was determined to resolve them. He did so fairly and professionally.

Service was great. Very quick turnaround

The staff was friendly and super helpful. They didn't try and pressure us to buy anything.

Friendly and good service

Team was excellent to work with and very helpful to help me find the right bike.

Excellent customer service.
Terrific price on a new bike.
Clean organized store with great inventory.

Good customer service. The associate was friendly and knowledgeable.

The staff were extremely helpful and knowledgeable about the products that were for sale and which would fit my needs. I really like the after purchase benefits of tune-ups and repairs.

The service and attention were excellent. The staff is very friendly. I had a great experience!

I asked them to build a Trek Precaliber 12 within an hour while balancing other customers and builds. I realized a half hour later that I needed a Trek Precaliber 16 which needed to be built. They were happily able to complete the TP16 build within 30 minutes insisting it wasn’t an inconvenience. Fantastic service.

Adam was first class. He was extremely helpful, insightful and made a lasting impact. I truly appreciate him and his patience with me.

Jason Joseph really loves Sram. That’s what I love most about this store.

Amazing first class service! You are always treated like family from the moment you walk in! We will always be going to Eagan Freewheel!

I worked with Cody Condon. He provided excellent information and service in helping me find the best bike for my requirements. I started looking in the fall, he stayed in contact by email during the winter, and was ready to help when I finally selected a bike in the spring.

You are the absolute best bike shop that I've found in the twin cities area. From new bike purchases, suggestions for bike settings, to maintenance and parts/service, Freewheel bike is my go to place. I do and will continue to recommend your services to anyone that'll listen to me. I've had some bad experiences at other large shops, but freewheel has always been consistently top notch. Keep it up!

Cody understands what good customer service is! Super responsive and helpful.

Friendly sales, great service, great deals.

Always friendly, inventory listed on website is always accurate!