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Customer Testimonials
Great service 👍
I used to take my Trek 7 to Penn Cycle for all my maintenance and bike needs, and went to Freewheel when it moved. Your staff have always been very professional in answering all my questions and helping me with everything, from regular maintenance to new tubes, and new gear. I was not expecting, but really appreciated a tire fix at no cost within weeks of having put a new one on. Last year I had mentioned the idea of a trade-in for a new bike, and surprisingly enough, they didn't give me a hard sell, but actually told me that my bike was a really highly rated one should last me more years. I feel like they're being honest and are very reliable with me always. I will always recommend Freewheel to all my like-minded friends.
Knowledgeable and helpful staff, clean showroom, great inventory.
Knowledgeable staff. Quick service.
Helpful salesmen, could test ride in back lot
Friendly and reliable Customer service
Great service and products.
Prompt service
Quality products, expertise and service
Convenient location, stocks what I need!
Tyson is always positive and ready to fix it!
The initial sales person I talked to was knowledgeable and could answer all my questions about the bikes. I did not feel rushed or pressured to buy. I appreciate the chance to test-ride a few bikes out back. It really helped with my decision about what to buy.
They are always friendly and ready to help. I recently went in to get a bike lock for my Checkpoint and they gave me the screws to mount it. I would definitely recommend this shop.
Always good service
High quality products and staff. Always have a great experience at Freewheel!
Friendly, knowledgeable sales help.
The sales person's knowledge of bikes.
Friendly, knowledgeable and willingness to help out through the whole process!
Entire team is so attentive and understanding when asking questions and finding solutions.
I have visited other bike shops and the team at Freewheel is outstanding. When shopping for an e-bike they led us thru the options and provided excellent guidance in making the right decision.
Very satisfied with the service which was completed by the promised date.
Tyson was so great to work with! Cody answered every one of my 1,000 emails, and I feel like he went out of his way to get all the items I needed for my new bike. Because of Cody and Tyson, my new bike day was perfect and amazing, and I'm so grateful to them for their professional knowledge and personal kindness. I highly recommend Freewheel in Eagan. Thank you Cody and Tyson!
I just came in to look around, and I liked how employees were friendly but not pushy
Always friendly, helpful and trustworthy
We have some bikes that needed attention and they were able to take care of them same day.
Great service
Friendly, knowledgeable, not pushy.
Friendly and efficient sales and service teams
Mechanics are second to none! Eagan Freewheel is “the” shop for caring for bicycles. I don’t trust anyone else with mine. They are friendly, professional, and offer helpful bike tips.
Prompt and professional service
The customer service was excellent. Tom was very knowledgeable about the bike.
Fast service on tire repair