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Customer Testimonials
I great bike knowledge
Great service on hard to find item
Great staff. They take the time to really answer questions. Only place we'll go for biking stuff.
Friendly and knowledgeable staff. I have great confidence in them.
Always superior customer service. Everyone is friendly and happy to help. Been going for years!
Great customer service!!
We absolutely loved our experience! Everyone was so helpful and made the process very easy. We got a bike I love and I will definitely recommend them to more people. Thank you!
Helpful and knowledgeable staff.
Excellent support from staff. Very knowledgeable and patient
Great service and thankful for the expertise!
Super friendly and knowledgeable staff!
Bikes
The young man who waited on me was honest and sincere. He called in a tech when he needed support. When I picked up the bike, he and the tech went over everything with me.
Too many bike shops have arrogant salesmen who make me feel inferior. I was impressed with the vibe at Freewheel and will definitely recommend this store. Thanks for a great experience!
Helpful and friendly. Recommended what I needed, not the more expensive options.
Nice products, and sales was a snap
Friendly and very knowledgeable
You helped me find a bike just right for me, an older and very short gal.
You helped me better understand some of what my beautiful new bike can do, advised me on where to find more information and planted seeds of future fun and joyful adventure. You were patient, knowledgeable and kind. You are all inspiring and passionate about what you do!
Thank You !!
First name removed
Very happy with my service Jose the associate I spoke to was very informative and educational definitely made the shopping experience more enjoyable and comforting with such a big purchase. He was patient with my many questions, very informed and solid active listening skills. One of my best customer service experiences he made me feel welcome and confident with buying from freewheel bikes
Great service, friendly
Friendly and knowledgeable service keeps me coming back!
Friendly, knowledgeable staff members.
Patrick did a nice job getting my old bike tuned up. It looks and rides great. All of the personnel I spoke with were knowledgeable and professional.
Technical question and request and always spot on with the right answer. I was a bike and ski shop tech for 15 years and can say that this is the only place I go now. Kudos
Fantastic people and service from all locations I have been to
Tyson Meyer was awesome to work with. Thank You for all of the help!
Excellent help when ever I enter a Freewheel store.
I love that you guys show real-time inventory by store and it really seems to be accurate! That is extremely helpful! Also the guys in the Minnetonka store were great on getting me the right set of tires and boots for my needs to better enjoy fat bike riding this winter! Thanks a ton!
I really love the Fanatics program. I've saved lots of money. And Freewheel usually has what I need, with good advice.
This is a great place to shop for things for my bike. Bought a gift certificate for a very good friend of mine. Thanks

Friendly, fast, pro mechanics