- Phone: 6518821241
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Customer Testimonials
The Orbea bike we purchased is well built and was a great suggestion by your staff. Staff was very polite and knowledgeable. They truly represent what great customer service should be. I would highly recommend Freewheel, especially your Eagan location. We will definitely be back!
Service was amazing. In and out with a new bike in 20 minutes. Great stuff.
Sales associate was very informative, patient and answered all of my questions. The tech in the back was also very friendly. This location was the only one that had most of the items we wanted in stock.
Super friendly
I really enjoyed your salesperson Jane. She was very helpful and most professional. I didn’t find the paneer bag I was looking for but Jane got on the internet and found a bag I ended up buying. She was awesome!
I needed a lot of work on my bike and freewheel got it done!
Very nice bike, my son enjoyed it very much, best customer service.
Great manager at the Eagan location
Friendly, helpful staff...if you don’t have what I want, you’ll try to get it for me!
Very friendly and knowledgeable staff. The bikes available are top notch.
Very Friendly and courteous. And good!!!
Everything
Service here was great and awesome customer service!
Trek bikes, friendly service, quick turnarounds, reasonable prices.
Employees listened and demonstrated that they were concerned about providing expected service.
Kate was super nice and helpful. No one made me feel silly for not being an expert and asking questions.
Competence and communication
Was not working. Replaced heart rate monter
Quality
Jane was unbelievably knowledgeable, and friendly! She took the time to walk my daughter through all of the ins and outs of the new bike. Just an awesome experience all around! So much so that I bought another bike there as well!
Very Friendly staff.
They spent a lot of time explaining things and helping me out. It was a great experience!
Service
Being new to the area and new to mountain biking/hybrid biking, I appreciated that I wasn't upsold. It made me feel great about my purchase, the knowledge shown about other products, and what I likely will purchase down the road.
My tires were ordered and received in a timely manner schwablemarathon 365tires roll sweet employees were professional
I have had great luck finding nice looking and affordable women's bike shorts and jerseys as well as other bike gear. I am lucky to have this as one of my local shops in Minneapolis.
Great service!! I will definitely service by bike with you again!
High quality. Tyson is awesome!
Staff was very knowledgeable
The eagan location was much more helpful than the MPLS location. The Eagan location while practicing social distancing still understood the concept of doing business. When at the MPLS location they broke fire code by locking the door with a dead bolt so you would have no way to get out in an emergency. When I asked about this the worker told me it was above his pay grade and refused to keep the door unlocked. I guess the safety of wearing masks out weighs the safety of let’s say an air compressor or something starting in fire.