Customer Testimonials

Helpful, knowledgeable staff

Customer service was very helpful. He provided helpful and relevant information

The Fanatics specials are great!

Very friendly and helpful!!

Trek bikes

What a great place and friendly staff. They are very helpful with their customer. I am not a pro biker but the rep make me at ease and talk to me without rushing or show any frustration.
I will definitely recommend this place to my friends.

Very well informed sales people and bike techs!

You have great products and they were in stock!

Clean place. Wide open and friendly workers

Thanks! Always super helpful

It's amazing how friendly and knowledgeable everyone still is after getting bombarded with business and service requests. We've always had a great experience at the Eagan location, pre-covid and now!

Helpful staff, great new location

Very personalized service. Took the time to answer my questions and make sure I was comfortable with my purchase. Will definitely go back for our next purchase!

I've been to various locations of Freewheel, but I frequent the Eagan shop the most. Consistently across the locations, the staff is very friendly and knowledgeable and willing to provide advice on any biking topic. I never feel like a burden or that the sales people are annoyed with me like I often feel at other bike shops. This atmosphere has made me a loyal customer!

Very helpful. Thank you for being so kind. So far I love my new bike.

Customer service is why I continue to do business. The only thing I don't like is the forest green lettering at the new location. Why green, should be yellow and outlined in black.

Great products and knowledge.

Good selection, knowledgeable staff

Quick easy

Convenient locations and knowledgeable employees

Personal service is fantastic
Very knowledgeable and competent

Great customer service.

Excellent service!

Quick and friendly and knowledgeable

I have nothing to praise to you and the helpful staff. There was no attempt to upsell, just answer my questions and provide me with what I was asking.

I will definitely be back.

friendly staff

Store was clean & shiny!! Staff approached to see what I needed. thanks!

I had a new chain installed on my Surly Pugsley on Sunday and was very satisfied with the customer service.

Keep up the good work.

Richard Last name removed
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Friendly, knowledgeable staff!

I bought a Trek bike but haven’t had a chance to ride it
Ian was the sales person to help me and was very pleased with his professional and friendly manner. He is very knowledgeable about his product and did not hesitate to ask another employee if he needed clarification.
Anxious for warmer weather to ride my bike.
First name removed