Customer Testimonials

Everything went as planned. No problems.

Every customer is important. Great service.

We love Trek bikes! The service we received from Tim Mckeon at Freewheel Bike in Bloomington, MN was fantastic. He worked with me via e-mail for 3 months to get my new Marlin Trek bike! Thanks! I love this bike!

First name removed

Knowledgeable staff and large selection of bicycles!

Everyone explained things clearly. It was completed before I was expecting. Thanks!

They were willing to listen to what we wanted in a bike and then offered up available alternatives. They built up the bike quickly and tolerated our kids whilst we were testing out the bike.

Friendly service, decent prices, and nearby location

Great service/friendly staff!

Great selection of bikes, very friendly service.

Safe, polite and quick service. Very pleased.

Pete helped me pick out a bike. He said he is normally a technician at another location but was still extremely knowledgeable. He was very helpful and informative when selling me my bike. He let me take a test drive and made me feel confident and comfortable picking out accompanying gear for my new bike. I never felt like he was trying to upsell me or take advantage of my naivete when it comes to bikes. I was very happy with my visit and will be back in the future for more gear and tune ups!

Outstanding service every time I’m there.

Very knowledgeable staff. Appreciated that you had inventory to select from. I can’t wait to get out and use my new bicyclr.

Staff is excellent, and the store is very clean and well organized.

Great customer service. Helped us find the 'right' bike, not the most expensive bike.

The staff is there, knowledgeable, friendly and willing to help answer questions and assist in picking the correct products and services

Prompt, friendly service, accurate billing, many choices, and they make me feel like my bike is important to them!

You had more inventory than would have expected during the pandemic. Employees were great to talk with.

Real good!

Work done well and promptly.

Very easy and helpful!

Patient and knowledgeable sales person.

Lots of selection, great sales team

Extremely knowledgable and friendly staff who take the time to understand your needs and match you to what is possible within your budget.

You are the only store that had what I was looking for in stock. Great communication and fast shipping.

Terrific products and great advice / service from Graham and Chris

Freewheel Bike Bloomington has excellent tech service for our tadpole-type recumbent trikes, as well as a very informed, personable sales staff. It was a joy to work with Mike and Chris!
Doug and Peggy Last name removed

Very helpful and knowledgeable staff. Would definitely work with them again.

Quality products and knowledgeable staff who want to help make Freewheel bike a great local bike shop.

Very informative salesperson. Listened well to my style of riding. Very patient sales experience.