Customer Testimonials

Excellent service, knowledgable staff that go the extra mile!

Staff is very helpful!

That you had availability. And it was very easy to order from your website - thank you!!!

The tech was very helpful and told me exactly what was fixed and how to fix it myself next time.

Pretty much everything - thanks for your great service!

Couldn’t have been better. Smooth and fast.
Can’t remember the name of the guy who checked me in and did the repair, a younger fit guy, he was very informative and kind. If I remembered his name I’d ask for him every time! Great shop. Thanks.

We have dealt with Chris Goldschrafe for a few years when we were looking for a new Terra Trike and the products and knowledge of what we would need and want was outstanding. We would recommend (and have recommended to others) going there for all things bikes. We just had our trikes serviced and are really pleased with the service and the time the staff took to met our needs. Great Place!

Friendly & knowledgeable staff

Friendly knowledgeable staff

Knowledgeable, fair and efficient

Chris

Aside from the long COVID-19 related wait, the staff was extremely friendly and knowledgeable.

Great products combined with friendly staff that loves bikes and want to share their knowledge with customers.

Very helpful and knowledgeable employees. Had to special order a jacket for me and I was notified that it was in a short time after it was ordered. Will continue to purchase all my biking supplies from Freewheel Bike.

Bloomington, very customer focused.

Excellent salesman that went out of his way to help me.
Excellent service man who took the time to explain more about the E bike.

It’s easy.

Had what I wanted. Easy in and out.

The staff is pretty fantastic. They all are very knowledgeable!

Chris has great knowledge and customer service

I was very impressed with the level or personal service and helpfulness shown me with my purchase! Nice friendly and helpful staff. This is a location I don't usually go to, and I will from now on! Thanks!

Nice young salesperson very helpful

Very fast shipping out and very helpful customer service.

Very helpful service on my purchase.

Prompt, excellent service and knowledgeable staff.

The staff was so personable and easy to work with. The online purchases were easy and when we had an issue the staff responded in a timely fashion and resolved it quickly.

Thank you to Chris and everyone else that helped me get my first fat tire bike. I've been riding every day since and it's been a blast. Thank you!!

The people that work there are knowledgeable and friendly. They will do anything to find what you are looking for, even if it is at a different location. They also tune up my bike every year and I feel like I have a new bike every year!

Great work, timely service.

The staff was extremely knowledgeable about all their products. They even gave me information that I didn't even consider so I could have a better understanding of the affects of my choice. They were also very easy to talk to.