Customer Testimonials

Graham was extremely knowledgeable about my bike

First time there. Staff was very nice.

Allison took it upon herself to apply current discounts to online order. Great customer service.

Tim was very knowledgeable and helpful.

The guys and gals at First name removed are the bee's knee's!!

Great bike, actually in stock, great price, excellent service.

The staff is everything! Great people in Bloomington with incredible service

Great service as always!

I had an idea what I wanted but the service guy gave some good advice. I bought what I thought but the ideas were good. Trek (not you) does make one do add-ons like kickstand and fenders. I know some may not like it but it does add to the cost. The pricing was what I expected.

Delightful service when purchasing a new bike. Thank you!

I like that you have knowledgeable human beings that I can talk to.

I stopped in for service....had put my wheel together wrong. Service guy was super nice/patient explaining what went wrong....they recommended a replacement of grease. Bike was done faster than expected and he showed me what to new grease looked like (red) vs the old dirty grease (grey).

Thank you !!

Extremely knowledgeable staff but able to explain to the average person!

friendly and knowledgable people.

stopped in for something specific and had a nice conversation with the gentleman on the floor. he was knowledgeable and friendly, and he clearly loves the business and products!

Great service!

Your website was wired into your inventory to show what you had on hand. There wasn't any guessing on what you had. The advice and guidance given over the phone was excellent. The order updates and discount given on products because of a new bike purchase are a nice touch. I will recommend this business to others. Thank you

Expert advice, good inventory

Friendly staff.

Ease of doing business and staff was knowledgeable and friendly.

Very accommodating and Pleasant.
Thank you

Christian was extremely helpful as well as rest of the staff including Tim and others. Knowledgeable and friendly. Excited about our new bikes!

Knowledgeable and connected people - Chris Goldschrafe
Thanks,
First name removed

Just tried my new 45nrth Wrathchild tires! Drove over every snow pile and drift in town. Have not lost any studs. Can’t wait to get on the trail.

I like how supportive the entire staff is and how knowledgeable they are to help me get bike gear.

The item I was looking for (29x2.20 Bontrager XR3 Team Issue) was in stock and I could bring it gone same day.

Good knowledge of bike maintenance and friendly service.

The entire team is always ready to take care of your service needs, provide you a quick assessment of what needs to be done so you leave knowing what they plan to do, how much it will cost and when it will be done.

I love your products good quality

I like that my repairs get done in a reasonable time.
Cris is very helpful and a pleasure to do business with. I have purchased three Trek bikes here and have been very happy with them.