Customer Testimonials

Service was straightforward and professional. My bike feels like it brand new! Many miles ahead. thanks Mike at Bloomington.

We like your website. We were able to research the different models. When we decided on the Trek Verve we did an on line chat with Corey. He checked inventory in all your stores and found the sizes we wanted in the Bloomington store. We drove down there from St. Cloud, did a test drive and took them home. It was so easy!

I recently bought a Trek Verve 2 low step at your store. I absolutely love it! The staff was great accommodating me since I had trouble finding the right bike for my needs.

I have gotten some great deals over years. Still using products I bought 20 years ago. Bike bags always go out sooner. Too much use! Yesterday had GREAT service at Bloomington. The sales pro HELPED and HELPED me and I think for my birthday this week I'm going to snag a bike they helped me with. I am so excited. I'm quite a bike rider but now with my new bike! Finally after all these years! I'll just ride more. I told myself when I get a new bike ( which obviously isn't very often) it will be FW..because of the BEST service. 20+ years ago at Dinkytown and now Blmtn

Good selection, keep up the work with Trikes and adaptive!

quick service

Online ordering and pick up was a breeze. Service was fast and very friendly. Would definitely recommend!

Good service , I just bought my son a new trek bike yesterday at your store.
Only complaint is repairs are very expensive compared to other bike shops

Chris is the best :)

We have thoroughly enjoyed our experiences with this shop. The employees are friendly, knowledgeable, and have always given us the best of service. They stand behind their products. They have a good selection of trike bikes.

Great help!

By phone co-ordination was great with Tim, Chris, and Mike. Instant service.

Customer service was very helpful. Sale price not listed on product, but staff helped confirm sale price listed online.

Good service willing to answer technical questions and help source parts!

I called and spoke to Tim to see if the bike I wanted was in stock and built. He was extremely helpful and professional. I called on Tuesday and he said he could get my bike built by Thursday but I was surprised to get a call Tuesday night that it was all ready to go, so fast! So I picked it up Wednesday night and again he was very professional and quick service. Also a great selection of products if you want to add to your bike.

Great customer service and doesn’t try to upsell

You were very honest and informative.

Great experience. Very helpful and knowledgeable.

Staff was very helpful in selecting the right size bike for me. I observed they were equally helpful to other customers who were shopping for parts, service, or a bike.

Awesome customer service

They did a great job helping find the bike that was right for me.

I really appreciate the knowledge and their willingness to listen and share that knowledge with me.

Tim did a good job describing the features of the Verve 2 and answered my questions.

Local company and always friendly helpful staff. I will keep giving them my business!

Great service and staff

Tim, Graham, and Tyler have been excellent resources and a pleasure to do business with.

great, helpful service and staff

Very personal attention. Friendlyvataff

Great people! Friendly and extremely helpful!

They had a wheel in stock so bike was fixed sooner. Thanks.