Customer Testimonials

Your employees are always friendly, professional and helpful.

Always easy

Staff is awesome.

No snobbery. quality items at expected prices.

Friendly and professional employees.

Tom was great, very sincere and helpful!

The parts I needed were in stock and staff was very helpful.

The service was fast and very friendly. I enjoyed chatting with the two gentlemen I spoke with and they got my son's bike fixed up super quickly!

Great service, great price. You helped me be super happy with my bike again.

Knowledgeable staff and efficient service.

Andrew and the team are amazing. Tuned up my bike in under 24 hours. Got be riding as a new transplant from LA. Big thanks guys.

Impressed by the service. Gave me time and answered all my questions even though I haven’t frequented their shop as much as others. Very knowledgeable about bikes and the products they sell.

great

i love the products (trek especially, and the helmets), and the service has always been great.

Great people working there!

Service is always tops. Staff is excellent.

Great service. I had my tire fixed while i waited.

I frequently need to go to your various locations for parts (in the process of upgrading/restoring two old bikes), and everyone I've talked to has been great, but I'd especially like to call out the fine gent helping me at your Richfield location- I've unfortunately forgotten his name, but I can't imagine there are too many folks there that drive brown classic Volkswagen Rabbits. Had a great conversation with him while he was able to get me the parts that I needed, as well as a special tool that took a little while to dig up. He made what can frequently be a pain into something easy and quick, while being friendly and knowledgeable to boot. Guys like him are why I would drive from North Minneapolis to visit your store rather than purchasing online. Top marks all around.

Friendly and knowledgeable

Prompt and reasonable.

Friendly helpful staff

Team are always knowledgeable, service is great and products are of a great quality.

I have referred many people to Andrew!

Your staff never treats me like I don’t know what I’m talking about. Thank you!

Staff was very informative about the problem and how to fully utilize Freewheel's services. The fix was very quick! I had to drop what I was doing to go and retrieve my bike so I could ride it home.

Great service and helpful staff. I’ve already recommended your shop to family.

The selection and service at this store in Richfield are wonderful. Tom was marvelous in working with us and our grandson in the selection of a bike for him. Thanks to all of you at Freewheelin!

friendly, timely, fairly priced

We are very pleased because there Is a person that speaks Spanish. That is very helpful for us.
Thanks for your service.

Just purchase a Kuat hitch rack, I love it. Andrew was helpful with advise on how to install it. He even lugged it
out to my car for me. Just great service!

It was close to home and staff was knowledgeable and able to help me find what I needed.