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Customer Testimonials
Very good work done on my bike
Great customer service knowledge staff.
Great service and knowledge!
I have bought and serviced my bikes at Freewheel Bike Richfield for 12 years because of the tremendous customer experience and satisfaction I receive from the store's employees.
Ben knew the Trek bikes!! And he listened very well to my concerns and questions. I know my grandsons will have great bikes with which to explore. Thank you.
Great staff, good selection
Great products—and excellent service!
Very helpful and easy to approach.
Friendly, knowledgeable staff found me exactly what I was looking for and at a great price.
My wife and I stopped to seek information and possibly purchase a bike for me. The young salesman was friends, knowledgeable and very helpful! Walked out with a new TREK!
I WOULD HIGHLY RECOMMEND THESE FOLKS TO ANYONE INTERESTED IN GETTING INTO THE BICYCLING ARENA!
First name removed H. Last name removed
Montevideo, MN
Everything but my chain-guard that I hope you still have
Helpful staff
Friendly service
Gives good advice.
Jamie the salesperson was extremely informative, patient, professional and thorough. The products we wanted were available, with options.
Friendly and quick!
Friendly and helpful staff.
Awesome! Mel Cherry helped me pick out a tire pump and bike carrier for the car and looked at my bike to determine if it needed a tune up. She was knowledgeable and extremely helpful. I'll be back again soon because of her caring customer service. Thank you!
Mel and Marty were really helpful and very friendly! They answered all my questions and helped me determine which bike would be best for my needs. I was able to test ride the bike several times before making a decision and never felt rushed. I opted to buy a more expensive bike from Freewheel instead of another one I was considering primarily because of my positive experience with the staff there!
The whole
Process
Was
Easy.
More
Selection would have been nice
Very friendly and helpful staff!
I spend a lot of time at the Richfield shop, dealing with maintenance/performance issues with my 3 bikes purchased there last year. I try to be careful not to show up at the shop during busy times. I really appreciate, the personal attention I receive & the advise on new products available.
Good service and timely
Our salesperson was outstanding.
Jamie was extremely helpful and knowledgeable. I appreciate his time and help in getting me started with road cycling.
Friendly and knowledgeable staff.
All the people working there are great. Very helpful.
Helpful sales associates. Knowledgeable. Mel was great.
Everyone is so helpful!
We like Marty!