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Customer Testimonials
Outstanding customer service!
Friendly, helpful, knowledgeable, easy to work with
Asked for product and employee was quick and responsive. Great service!
Excellent classes. Great personalized service on bike fitting. Good discounts with plan.
Great staff!
Very friendly and knowledgeable staff that is willing to share what they know and help you find what you are looking for that is within your budget.
You had what I was looking for at a fair price.
Great products and service
location was right
Able to find what I needed online, stopped in to pick up
Great people awesome bikes.
Andrew is extremely knowledgeable and a good communicator which is very helpful to me as a customer
The guys are fantastic to work with. Very knowledgeable, friendly, and encouraging.
Andrew knows what he is doing and did a great job fixing up my bike.
Personalized service is nice.
In addition to an excellent product offering, the staff is both friendly and knowledgeable. They've helped a number of times with adjustments/fixes to my bikes. It's the kind of service that builds loyalty.
Ben and the team was very helpful and friendly.
Excellent customer service
Your people is why I shop the stores and keep coming back. Bike prices good, but everything else is kinda high.
Very friendly and knowledgeable staff. They are also approachable from the floor to the service desk which is critical for a bike shop. Intimidation can come easily in a bike shop, but not at Freewheel.
The staff was awesome.
Very helpful staff
Friendly and professional services.
Service and quality are always the best!
I ride my mountain bike over 1,500 miles annually in all 4 seasons resulting in repairs and an annual overhaul for wear and tear. Freewheel repairs my bike fast and right with minimal downtime to keep me pedaling on the trails.
The staff are super helpful and kind and this is for sure my bike shop now. They seem to make an effort to no over charge or charge for things that aren’t necessary which makes me trust them. Can’t say enough about this bike shop.
Good quality, excellent service and friendly staff
Very knowledgeable and helpful staff.
quick repair and good quality service.
Convenient location, very friendly staff.