Customer Testimonials

Friendly service

Every one is happy to see you, even at closing time. Extremely knowledgeable staff who are always happy to solve the problem.

Just moved to the area, the staff has been really friendly and helpful about sharing where to ride and how to get involved. Freewheel has become my favorite shop to go to for any bike part or questions. The Richfield staff are really friendly and have vast knowledge and answer any question I have.

Everyone is always friendly and knowledgable when I come in.

Jamie was super helpful and did a fantastic job finding the right bike for my daughter! Thank you!

Helpful staff, timely service.

Great products, knowledgeable, helpful, and always friendly service.

Great service, good prices, and no one at Freewheel has ever tried to sell me something I don’t need. I get honest answers, great guidance, and your repair shop is awesome!

You're always there to fix it when my poor home mechanic skills mess things up.

Best professional shop in the state!

Thanks!!

I really appreciate the personal attention in the Richfield location, it's a great bunch of guys. And their work is high quality and efficient (I often just wait and hang out in the store during some smaller service needs).

And I definitely love the Trek e-bike that I bought there! I've been a loyal Trek rider since the mid-80s when I bought my Trek 400 at Twin Ports Cyclery in Duluth. :)

Excellent, friendly service. Impressed with complying to current protocols

Professional and friendly!! Great results with a personal touch!! Thank you.

Knowledgable and helpful

Andrew

Service was pleasant, good, informative.

Super helpful and kind staff. I always get the best service and advice.

Great service — feel like I can trust employees and their recommendations!

Starting going to freewheel back in the 1990’s on the West Bank, supported ever since!

Great service and very helpful getting all the gear set up.

I recently had a tune-up on my bike.

Best tune-up I can remember.

Rides like new.

Service appeared quite satisfactory and I would recommend your firm

Knowledgeable and very helpful staff!

Great customer service and hit my price range and needs just right. Thanks to this store I am riding again!

Great service and knowledgeable advice!

Jamie was so helpful. He fixed the bike right out in the parking lot and helped me reload it in the car... heavy spin cycle. It required a special tool but he had it fixed in 10 minutes and charge a reasonable fee. $10
So glad to get back on the bike after knee surgery for rehab.

Friendly, knowledgeable and fantastic service. Thank you!!!

Service is on point

Personalized Customer care