Customer Testimonials
Great People
Extremely knowledgeable service time - yet also very friendly and patient. (This is a very rare combination in cycling industry).
Friendly and knowledgeable staff. Great selection of bikes and biking products.
Friendly
Love a good bike shop! Friendly, knowledgeable folks. Thanks
Customer service was excellent
Friendly and knowledgable staff
Love the bike. Staff was great!
Very professional and friendly. Really happy with the bikes. The service was top notch. Can't be happier!
Knowledgeable and helpful folks. Great product in stock at the store when I need it to keep my bike rolling on the trail.
Knowledgeable people.
The staff are very helpful and they are thorough in their explanations were easily understandable. I had my bike tuned up and they did not replace anything that was not needed. I really appreciate this aspect.
So much better than E. Your staff are very knowledgeable and friendly.
Friendly and helpful staff, Very knowledgeable
Troy S really knows his stuff. Excellent technical knowledge.
Staff have always been friendly and helpful. I'm from out of town but there is a constant stream of people on bikes or by car when I'm there, seems popular. And they have a massive inventory of bikes.
Polar opposite to the St.Paul store. They were "stand offish" and a snooty. I won't go back there.
Good brands, good selection of products.
This was out first time in the store! Service was good as we were helped accordingly. Would certainly try this store again when in need!
Troy and Mike are wizards with the tools, I bring all my personal bikes and POWER bikes into them (only) for service! They know exactly the fix and at a reasonable price!
Service was timely and as explained.
On line
Store is well stocked and staff is friendly.
Friendly and smart bike mechanics. Overall great service experience.
I've never been or heard of Freewheel Bike in Woodbury but decided to stop by anyhow when I was on a bike hunt for my 7 and 9 year olds. I'm glad I did! The service was great and I'll definitely be back when it comes time for their next bike and mine!
Knowledgeable and respectful sales staff. The TREK bike I bought for my son is very light and comfortable. So far great experience
Mike is amazing !
Competent, informed and helpful staff.
lots of choices and Brian the manager was top notch
I always shop here. Very good service

Provided excellent & fast.(less than 4 days) brake adjustment/services on two (2) youth manual Mongoose scooters w/ 12 inch inflatable spoked tires/wheels. Included a few extra stainless nuts that were missing from original shipping boxes at no additional costs. Thanks for everything - will likely be bringing in our adult bikes for service/tuneup in the future.