Customer Testimonials
Good selection and great customer service.
Great friendly and quick service. Well staffed with knowledgeable people
Friendly fast service,Troy was the best!
The mechanics did a great job working through shifting issues I was having
The best service time after time. Thanks
Walk in service is the best. Competitors were telling me it was a 6 week wait just to get a tube put in a tire. You guys helped me the second I walked in the door and I was out of there within 20 mins. Couldn't ask for better service. When I left a bike behind for a tune up, you called to let me know it would be delayed a day later then expected which I appriciated the call. We were in no hurry so it was no problem on our end. Service was still just days out rather then weeks out. Your shop is my new favorite for all bike needs.
Thank you,
Last name removed family
The staff was overly helpful and knowledgeable. It felt as if they really wanted you to succeed in taking care of your bike and getting the most out of it rather than just you buying the bike and leaving. Will be a return customer for sure.
Knowledgeable, helpful and fun staff. Service and repairs are prompt and clearly explained if you ask. They don't oversell.
Lee and Troy are the best!!!!!!
Great service. I was looking to replace a (very minor) part of the bike and despite the low cost, the team spent time looking to see if they had a replacement and making sure it was exactly what I needed.
Will definitely continue to come back to Freewheel for my larger purchases as well!
Knowledgeable, friendly staff and outstanding mechanics who are not afraid to provide additional services while working on your bike.
Service was great. I recommend this store to everyone looking for a bike. Or needing repairs.
Best service at a bike shop ever!
They did EVRERYTHING the said they would do and when they would do it.
Knowledge, approachable staff, direct and helpful answers.
Got the. Parts i needed and the questions answered we will be back
Regularly bring my bikes to Freewheel for service when needed. Always make things right if there are any problems.
Super helpful staff.
Great customer service
The 2 people that helped were very helpful.
Young gentleman was right there to answer questions and appeared to know his stuff. Will be back cuz Erik's could care less if you're in their store.
Great job and friendly service! Very knowledgeable. Got me back in the road quickly!
Freewheel bike shop had every thing in stock to put my new bike together. I was able to pickup the bike when I wanted, Ben was very helpful with the add on’s and helped get my bike computer synced with an app on my phone.
I'm sure the products are similar to most other bike shops. Its the service that stands out to me. Everyone I've dealt with at Freewheel Bike in Woodbury has been great. Everyone is very knowledgeable and helpful. I just purchased a new mountain bike here and couldn't be happier. I'm new to full suspension bikes and the bike mechanic did a great job of walking me through everything I would need to know to help me keep my new investment running smoothly.
You stand behind your product. You are flexible and work with the customer. All communication has been fast and reliable.
Good selection and customer services
I went to several different bicycle stores in both MN and WI and the friendliest people, by far, were at FREEWHEEL BIKE in Woodbury! I felt relaxed and welcomed, I wasn't rushed, I was treated very well and given their undivided attention. They are extremely knowledgeable, offered many choices, and had great prices - they were the best value I found over a three week period. Not only did I buy a bike but my husband had some service work done on his bike and we were thrilled with the knowledge, efficiency, and excellent results there, as well. I cannot say enough good things about FREEWHEEL BIKE in Woodbury, MN - they have gained a very loyal customer!!
Friendly service
Easy, no muss no fuss
Very helpful people. Service people are great.