Customer Testimonials
Better selection than other shops. I got very good help in making my bike selection. Really only 2 concerns, took 4 days for my bike to be ready after I was told it would be a day or less, and I wasn’t aware that I could get 15% off when I picked up my bike.
Mike is always very kind and helpful.
Great service and kind staff.
We always get great service from Freewheel. I highly recommend them for great friendly service.
At this moment, I like your service a lot. Ben is an excellent advisor. I'll let you know your product after a few months. Thank you very much for following up with me.
They have a great selection and everyone is super nice.
Knowledgeable
Staff is friendly and knowledgeable.
The guy who does my work is great.
Good bunch of guys that ride bikes
Very knowledgeble, friendly and helpful staff.
Prompt, respectful, added accessories on site quickly.
Very helpful employees that got me exactly what I needed and worked within my budget.
Great service. Thanks
Reliable, friendly, educational, and prompt service!
Your service was very prompt and friendly.
Knowledgeable
Friendly
Fast service
It’s nice to get my bike fix right away without waiting too long. Great service.
Excellent customer service. Fast assembly of our new bikes and great recommendations on accessories!
Every interaction we have had with employees has been positive. Everyone is helpful and offers suggestions and solutions for our questions.
Mike and Bryan are the best. Customer service means everything to me. If they don’t have something they get it for me. Great service. That’s what matters.
Nice staff in Woodbury
Friendly, knowledgeable staff that doesn’t push to sell more than what’s needed on you.
Mike is the best. I have been dealing with him for years. He is knowledgeable, friendly, and trustworthy,
I was in the woodbury store a couple of days ago around 1pm.I only spent 85.00 on
a tire and chain. But you would have thought i spent 3000.00. The person behind the counter was so kind and helpful. He came out to my car and helped me get the bike in the trunk.
I will keep comming back and also recommend the store to other people.
Friendly, fast, & attentive service
Knowledgeable quick service, great people.
Knowledgeable and friendly people.
Knowledgeable staff that gives good advice. When I have had service done they do a great job and do not do unnecessary work. I will continue to go back!
Personable service and in the couple of hiccups that I have had with Freewheel they resolved them in an efficient and positive manner.