Customer Testimonials
Knowledgeable & friendly staff, especially the bike mechanic!
Great service!
Great individual attention!
Mike Davis and Troy are awesome
I purchased my electric bike from them a couple of years ago. Since then, I've had a couple of problems with the back breaking system. Even though their warranty expired, they agreed to split the repair cost. This was something I didn't expect, but appreciated very much!
Always have what I need!
Repairs and tuneups are always well done.
Fast affordable repair.
Well stocked showroom, always something interesting. Prices always fair and staff are helpfull w/out the attitude of some shops
Very prompt service. Always willing to help.
High quality products with a decent variety in stock. Staff is always friendly, professional and gives their honest feedback on whatever question I throw at them. Finally, your bike mechanics in Woodbury are the best!
Very helpful people. Service people are great.
Good selection and great customer service.
Great friendly and quick service. Well staffed with knowledgeable people
Friendly fast service,Troy was the best!
The mechanics did a great job working through shifting issues I was having
The best service time after time. Thanks
Walk in service is the best. Competitors were telling me it was a 6 week wait just to get a tube put in a tire. You guys helped me the second I walked in the door and I was out of there within 20 mins. Couldn't ask for better service. When I left a bike behind for a tune up, you called to let me know it would be delayed a day later then expected which I appriciated the call. We were in no hurry so it was no problem on our end. Service was still just days out rather then weeks out. Your shop is my new favorite for all bike needs.
Thank you,
Last name removed family
The staff was overly helpful and knowledgeable. It felt as if they really wanted you to succeed in taking care of your bike and getting the most out of it rather than just you buying the bike and leaving. Will be a return customer for sure.
Knowledgeable, helpful and fun staff. Service and repairs are prompt and clearly explained if you ask. They don't oversell.
Lee and Troy are the best!!!!!!
Great service. I was looking to replace a (very minor) part of the bike and despite the low cost, the team spent time looking to see if they had a replacement and making sure it was exactly what I needed.
Will definitely continue to come back to Freewheel for my larger purchases as well!
Knowledgeable, friendly staff and outstanding mechanics who are not afraid to provide additional services while working on your bike.
Service was great. I recommend this store to everyone looking for a bike. Or needing repairs.
Best service at a bike shop ever!
They did EVRERYTHING the said they would do and when they would do it.
Knowledge, approachable staff, direct and helpful answers.
Got the. Parts i needed and the questions answered we will be back
Regularly bring my bikes to Freewheel for service when needed. Always make things right if there are any problems.
Super helpful staff.
The customer service is fantastic, always helpful and kind.