Customer Testimonials
Knowledgeable and friendly staff!
Mike is awesome !
Very knowledgeable and helpful, and very friendly.
Every time we go there the service experience is top notch. The people there make it feel like they're actually talking to you and listening to you. We will be going back there for any and all of our biking needs.
The mechanic replaced my broken spike and trued the wheel in a few minutes whileI waited. Instead of leaving it in the shop, I was able to go for a bike ride later the same day.
Dave J
Great service technicians
Sales staff and mechanics are attentive, knowledgable and thorough.
I have always had a good experience with this store. The store is organized, clean, and the staff are extremely helpful and friendly.
Good selection, great service! Ben and the sales team offered good advice and options. The mechanic had my new bike built and took some extra time to answer some questions regarding tires and upgrades. Happy to go back.
Guys had great customer service.
Thanks for the great, free tune up. The bike is just over a year old and it feels like new again.
Everyone is very knowledgeable and helpful.
Great, fast, expert service at a good price. 5 stars.
Friendly helpful staff
Friendly people and they listen to what you want. They don't try to over sell.
They have products that the other Freewheel stores don't have in stock ...
Head Bike Mechanic at Woodbury location is the best i've encountered in all my years of cycle repairs. You can't pay him enough!!!! Likely why I'll buy my next bike from your store.
Awesome service, people are super nice and knowledgable.
10/10!
Staff was knowledgeable, helpful and good at explaining repair options.
Great service!!
Great staff. Easy buying experience
The Freewheel staff is amazing! So knowledgeable and helpful.
Customer service was excellent. Employees very friendly
Nice stores focused on cycling and usually really helpful and friendly staff
Store staff are extremely knowledgeable and friendly. They were very straightforward with the process and finished my bike on time as promised. Great experience.
I appreciate that they didn’t talk down to someone who has a crappy bike that just needed a tuneup.
Knowledgeable and very nice service tech
The customer service at Freewheel-Woodbury is fantastic. All the employees are friendly and want to help you whatever bicycle sales or service need you have. But I want to give a specific shout out to Manager Brian and Mechanic Mike who helped with a particularly challenging ebike service issue. Really appreciate both of your efforts to resolve the issue!
Knowledge and service. Super friendly staff too.
Always ready to help and always a quick fix so I can get back on the road :)