Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 17, 2025 — Rated 10 out of 10 by Michael Renz Don Franklin Lexington GM Service Department
What do you like about our products and services?

GM products for my GMC truck.

Report a concern   December 17, 2025 — Rated 10 out of 10 by Nita Hill Don Franklin Auto
What do you like about our products and services?

Had my radio replaced and it only a few minutes. Very fast service and extremely friendly.y only issue is you have to wait forever to get to speak to someone when ever you call them.

Report a concern   December 17, 2025 — Rated 10 out of 10 by C.B. Don Franklin London Ford - Service
What do you like about our products and services?

If always easy to get a appointment and they always make sure they work you in

Report a concern   December 17, 2025 — Rated 10 out of 10 by Gary Smith Don Franklin London Ford - Service
What do you like about our products and services?

Quick professional service

Report a concern   December 17, 2025 — Rated 10 out of 10 by Wilma Croley Don Franklin Somerset KIA Sales
What do you like about our products and services?

They are reliable they are a smooth ride

Report a concern   December 17, 2025 — Rated 10 out of 10 by Danielle Adamson Don Franklin Somerset KIA Service
What do you like about our products and services?

They were fast and efficient. Everyone was friendly and helpful. The gentleman in that department answered all of my questions.

Report a concern   December 17, 2025 — Rated 10 out of 10 by Leston Gosser Don Franklin Somerset KIA Service
What do you like about our products and services?

Love my Sportage and service department is excellent

Report a concern   December 17, 2025 — Rated 10 out of 10 by T.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very informative

Report a concern   December 17, 2025 — Rated 10 out of 10 by Timothy Duvall Don Franklin Monticello Service
What do you like about our products and services?

They are very professional and friendly. I fell they appreciate my business. I will continue to that my vehicles here.

Report a concern   December 17, 2025 — Rated 10 out of 10 by Joann Young Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone was helpful and friendly and ready to make it easy for you to get on the road.

Report a concern   December 17, 2025 — Rated 10 out of 10 by P.E. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very accommodating! Thank you.

Report a concern   December 17, 2025 — Rated 10 out of 10 by Phyllis Crew Don Franklin Russell Springs Service
What do you like about our products and services?

Every one very nice

Report a concern   December 17, 2025 — Rated 10 out of 10 by Jeanitta Smith Don Franklin Auto
What do you like about our products and services?

The entire Service team are remarkable!

Report a concern   December 17, 2025 — Rated 10 out of 10 by Cody Thompson Don Franklin Campbellsville Service Department
What do you like about our products and services?

Awesome products and services! I’m always treated like family!

Report a concern   December 17, 2025 — Rated 10 out of 10 by W.L. Don Franklin Russell Springs Service
What do you like about our products and services?

Luke is the best at the front desk. Always answers my questions and is very knowledgable.

Report a concern   December 17, 2025 — Rated 10 out of 10 by John Moldovan Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Styling, comfort, and safety features, in my Hyundai Santa Fe. Service department is clean and comfortable Service representatives are polite and helpful.

Report a concern   December 17, 2025 — Rated 10 out of 10 by S.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Reasonable price
Quick service

Report a concern   December 17, 2025 — Rated 10 out of 10 by Thomas King Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly folks and professional

Report a concern   December 17, 2025 — Rated 10 out of 10 by Kim Clark Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quality

Report a concern   December 17, 2025 — Rated 10 out of 10 by Matt West Don Franklin Russell Springs Service
What do you like about our products and services?

Quick clean services

Report a concern   December 17, 2025 — Rated 10 out of 10 by S.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast friendly service.

Report a concern   December 17, 2025 — Rated 10 out of 10 by S.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Eas I to drop off car very friendly people

Report a concern   December 17, 2025 — Rated 9 out of 10 by R.R. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The convenience of the location and the speed of the service

Report a concern   December 17, 2025 — Rated 10 out of 10 by Leanna Martin Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Leanna is the absolute bomb.com! She provides such great service it will knock your socks off! Someone give this lady a raise!

Report a concern   December 17, 2025 — Rated 10 out of 10 by L.G. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendly prompt excellent service

Report a concern   December 17, 2025 — Rated 10 out of 10 by Terry Lawless Don Franklin Somerset KIA Sales
What do you like about our products and services?

The sales people are very courteous and they don’t try to force anything on you. I definitely will visit a Franklin dealership when I get ready to trade. Merry Christmas

Report a concern   December 17, 2025 — Rated 10 out of 10 by Roby Evans Don Franklin Bardstown - Service
What do you like about our products and services?

Excellent service department and technicians. Service manager Jen was extremely knowledgeable and helpful. Don Franklin Bardstown will always be my number one priority to have any work/service done on my 2016 Chevy 3500 dually diesel.

Report a concern   December 17, 2025 — Rated 10 out of 10 by D.S. Don Franklin Monticello Service
What do you like about our products and services?

Good staff Fair priced, good communication

Report a concern   December 17, 2025 — Rated 10 out of 10 by M.R. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Friendly staff and knowledgeable,

Report a concern   December 17, 2025 — Rated 10 out of 10 by G.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick service


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