Customer Testimonials
Wide range of products the clearance room a nice touch for an otherwise expensive store
I’m a cyclist, considering kayaking. Every section of your store has great quality and selection. Your bike repair people are awesome. Also, you hire amazing people like Tori, who is truly inspiring.
Very helpful, knowledgeable staff
I have always enjoyed shopping at Wild Rock. The personalized service is always excellent. Products are of high quality and there has never been an issue with returning any item (very rare) if there was a problem with it.
Alex G. recently did a Dynamic bike fit with me on my road bike. We were never rushed and he listened carefully to the issues I have been having with my shoulder pain to see if there were adjustments to the bike that might help with this. He was very knowledgeable and explained every step he was taking during the bike fit. Alex is very personable.
I am hoping the adjustments (which were minor) to my bike will help with my issues. A few rides are needed to see.
a wide selection of products. Service friendly and local.
Great variety and friendly staff
Good selection, but pricey.
I will be back for sure.
Good quality - sustainable awareness - friendly staff
I like that you are a locally owned shop that pays their staff well. I like the professional, friendly service I receive. The store has a good selection of equipment and clothing that suits my needs. I also like that you are located downtown. Please keep up the good work. Thanks
Your staff have been excellent when we have come in recently! Very friendly, and VERY knowledgeable. Great expertise, not pushy or overly opinionated, and excellent with my kids as well. We love your business and will continue to support you as a strong local business...thank you!
The staff of Wildrock are so helpful and know their products. The friendly service keeps me coming in when I need cycling equipment.
Great personable people with great product knowledge
The quality and durability.
I love the friendly, knowledgeable staff. I’ve been shopping at Wildrock for years and many of the staff know me by name. It’s a great sense of community to visit the store. I would rather support wildrock than a big box chain because of the service and staff. I trust that if it’s on the floor, you’ve done the research and it’s there because it’s a great product. I don’t think I’ve ever been disappointed.
Keep up the great work everyone!
Knowledgeable and friendly staff.
The expertise of the staff. I rely on them to advise me about products. I can have an I depth discussion with a knowledgeable person about pros and cons of a product.. Also general tips about csmping/backpacking usually result.
Knowledgeable salespeople help me to make informed decisions.
Quality selection at fair prices, but the knowledgeable staff are the heart of WR!
I like to encourage people to shop locally, especially when their products are excellent quality and the service is personal.
I like that wildrock is able to source a wide variety of outdoor brands and stays current with new technology both in equipment and clothing.
Perhaps my needs were too specific, but in the last few visits I was met with the dreaded “we don’t have any in stock right now but we’re expecting an order to arrive in a week or so”
In the age of online shopping, anyone can expect an order to arrive in a week or so (from the comfort of their home).
That said, it’s probably not fair to expect a store to keep stock on such a wide range of items...It’s just a thought on what has made me shop elsewhere.
The staff have great attention to detail and help you find what is best for you.
Everyone in the store seems to genuinely care whether you get the product that will meet your needs. There is no sales pressure. The staff is knowledgeable and attentive.
Hi:
What I have to say can be very brief. Over the years, the assistance your staff has given me or my spouse, has been excellent. In addition to the guidance about purchases, information about products, servicing of our bikes and other equipment, I am hugely appreciative of the many ways Wild Rock supports events and causes in the local community. Wild Rock has a remarkable track record.
You had the shoes that I needed. Staff were extremely helpful and pleasant. Thanks.
I love that you have a grey selection of all the brands I love!
You have great staff and I like your cycling products and casual clothing attire
The staff is very friendly and knowledgable. Braydon was great!
You had what I needed for back country camping
Quality
Quality-