Customer Testimonials
These guys and gals know there stuff. They DO THE STUFF...They are extremely knowledgeable. If by some odd chance they need to research the answer to your question, they are on it. I have been a client for like 2 decades (almost)? The clothing they sell over and above such as Lole, Patagonia, etc are all A-1. All high end quality. You may pay a bit more but if you get something classic, it will provide years of service and enjoyment. Their gear is diverse to accommodate extreme guys and gals (like they are) and for people like us wanting mid-range diversity of activities with gear to the most modest fitness level out there. Kudos guys/gals.
Keep up the great work! Name removed
They are professional, they are timely, and staff engage with you as a customer they value.
Always super helpful and knowledgeable!
The staff always listen to my questions carefully and respond thoughtfully. They also are extremely good at identifying the products or services that suit my needs, and supporting those products.
Staff was very knowledgeable and helpful.
Service is done promptly and professionally.
People
I’ve always enjoyed shopping at Wildrock. Whenever I need something for camping I can get it at Wildrock. Staff are friendly and helpful. Selection is excellent. The store is very nice and laid out well. Today, during the Covid19 crisis I purchased a Helinox Sunset chair over the phone. I can set it up for my 94 year old Dad when we go walking and he needs to rest. Jonathon very kindly delivered it to my house. That is why I shop local.
Just received a couple of bikes back that were picked up for maintenance. Great job on both and above and beyond on fabricating a strap to fix a broken light on my son's bike. Thanks so much and looking forward to seeing you and other downtown Peterborough merchants reopen when it is safe to do so!
We are so fortunate to have such a quality store like yours in Peterborough. I like that you are environmentally conscious both as a business and in the product lines you carry. With your price match policy there is no need to shop elsewhere and you do your best to special order in things you may not have in stock. I have always found that you go above and beyond to make any shopping experience a positive one.
During this crazy time, Braydon was super helpful and made buying my bike easy and hassle free. And he was right about the frame size. It’s perfect.
Knowledge and helpful staff. Great service.
Asked if you guys could price match a yeti off amazon and brayden said he could but, he could do even better with your 30% off on a the cooler I wanted to buy over the phone. Really honest and even more impressed. 10 out of 10!
Friendly, Knowledgeable staff. Great selection of equipment.
Prompt and efficient service. Friendly too!
Fantastic quality products. I feel so lucky to have such an exceptional outfitter here in Peterborough!
Personable staff
Great service from everyone I interacted with. Especially accommodating considering the current environment. 10/10
It was so easy and accessible using their online store! I was able to call and speak with their friendly staff who were able to help with what I needed. This store has such an incredible range of products and I’m very happy with my online order and safe curb side pick up! Shop local when you can, it’s so important for our community!! ♥️
Friendly, knowledgeable, helpful staff.
Staff are super friendly and helpful. They practice what they preach :)
Great local service with great products.
Friendly staff who aren’t all over me like a spiderweb on the trail.
Quality products... Knowledgeable staff helpful and friendly
Well organized around protocols with pandemic re bike tune-ups
I appreciate having a local outfitter that can provide me with products and services that I need/want.
High quality, durable, stylish products. Friendly, knowledgeable staff.
people , product
Very impressed with how quickly my order was both filled and delivered. Order placed at noon and at my door before 2:00 PM. Thank you so much.
Your staff make it all! The personal factor is what makes the difference.
Appreciated home delivery and ability to phone the store to order and pay.