Customer Testimonials
They fit well with my lifestyle needs and staff are always knowledgeable and very helpful.
Excellent customer service
Friendly staff. Knowledgeable staff. Reliable products. A business that invests in the community to make it a better place.
Excellent assistance by staff. High quality products.
Advise from the staff
Functional equipment that meets my needs
Great high end gear. Nice people 👌
The team at Wild Rock is alway professional, knowledgeable and friendly.
You have never disappointed me. I can always depend on you to have good quality products that are affordable and knowledgeable staff.
Thank you.
I loved how helpful the staff were and had knowledge on what I was looking for!
good selection of various bikes and items from tools to shorts to bottles although need more XL gloves
Good quality
Great service. Very helpful staff.
Great service and selection of quality outdoor clothing and items.
Great product
Helpful, knowledgeable and friendly staff
The customer service I receive at the store is exceptional. That is why I shop there.
Quality products and the service is the best.
Great staff and customer service
Customer focused!
knowledgeable staff, good selection of very reliably made products, and convenient location
Excellent quality products + knowledgeable & friendly staff.
You sell very good quality or a range which allows the buyer to select according to one's budget. Efficient & friendly service.
Well-informed sales-people, friendly service.
Excellent, well-priced products. Very knowledgeable and friendly staff.
Top quality items & friendly staff.
High quality!
You have many products that I was accustomed to seeing at my favourite outfitters shop in Ottawa (I now live in Minden ON). After visiting your website and seeing that you carry many of the same or similar brands, I knew that this was a good place to start. Then, with the exceptional service that I received while at the store, I will definitely return for more.
It's a funny question. I was in the store to buy a bicycle chain on Sunday and was completely ignored by staff for 5 to 10 minutes. Rather than getting upset, I left and went a couple of blocks over to Fontaines Sports. The sales guy actually opened the door and asked if he could help me. He did, and I purchased my chain, $39, than you very much. Ran into some technical problems after the install so I went back to . . . .you guessed it, Fontaine's. Instant mechanical service - above and beyond anyone's reasonable expectation. In the end, they didn't have the part and recommended that I go to Wild Rock (insisted on not charging me for the time too). I did, and honestly had low expectations. I was pleasantly surprised however to be taken straight to John (?) the bike mechanic who in spite of being swamped with other tasks, looked at my bike immediately. I left the store after the bike was "fixed" and, leaving the store, I thought it was. Turns out that what he did was good, etc., but the skipping gears issue is still there. I was totally impressed with John and the entire mechanical team at the Peterborough store. Nice recovery.
Good quality products and service.
Kieran and First name removed were very helpful in reviewing with me the use of the Thule stacker and then happily ordered one for me to pick up at the store. Pick up was easy and helpful.
You have great, good quality gear!
Keep up the awesome work, wildrock. Our community is blessed to have you guys
The employees are very kind and helpful.