Customer Testimonials
Recently bought a TREK hybrid bike from Wild Rock and the help I got was amazing! I was able to choose the right bike that fit me really well and learned a lot about bikes along the way. At the same trip I got great knowledgeable help about air mattresses in the camping section. Thanks so much Wild Rock!! I also love how involved you are in the community, the products you carry, and how friendly all of the staff are :)
Very friendly, knowledgeable sales fellows. They are not pushy at all, just very helpful. They spent quite a bit of time with us answering all of our questions about which bike would be suitable for us...we bought two bikes, and can't wait to get out riding again!! Very pleased with our choices. We plan on going back for a bike rack also. Our daughter and son in law had a quick ride, and really liked how the bikes 'felt'. Would definitely recommend this store to friends and family.
Proactive, personalized.
Service and expertise
Good Quality and very knowledgeable staff
I like the quality of the products, friendliness & knowledge of the staff and involvement with the community.
Good variety of mid-high quality outdoor accessories. Staff is very friendly and helpful, I had an employee accidentally overcharge me $5 on an item and when I came back they quickly resolved the issue and gave me a $10 gift card which was nice. They informed me there systems prices were in the midst of getting changed that is why the other price was applied. Overall a good experience at this store, compared to what other options there are in the area.
Great knowledgeable staff. Good selection of product
Selection is good and staff is awesome
Friendly staff that know me when I come in. Great deals in the basement 😊
These comments are Based on our experience with Ryan from rentals.
Ryan was knowledgeable, informative and had amazing customer service. Especially considering he was on a “day off” while he served us.
Great job to him!
Friendly and knowledgeable staff.
Great selection of clothing with friendly staff and competitive pricing
Quality products and wonderful customer service
Quality and great service
Very helpful staff.
Friendly, prices are steep but the staff is helpful and non pushy
Service is very friendly. Everybody greeted me. Offered to help. Products are what I need to get me outside
Everything is high quality
Quality products in a very nicely decorated and laid-out store. Being from Toronto, I was pleasantly surprised at how big an inventory, and what good quality equipment you have in this charming store.
Always great service...and a great selection of products..thanx again guys..road ready
Personal, friendly and knowledgeable service. Always greeted with a smile.
I am always confident in the products I purchase and in the knowledgeable service I receive. There is a team atmosphere where the members direct you to the appropriate personnel if needed
Thank you
Variety and selection of products for men and women
Friendly efficient service.
Excellent variety of product lines.
Your staff is very helpful and knowledgeable!
The products you sell are good quality!
Keep up the good work!
John patiently explained bike helmet options, then adjusted the one I chose to a perfect fit.
thank you!
Easy access to quality gear right at home. Quick and easy service with special order stuff. Staff are friendly and helpful. Great presence in the community.
Quality product. Knowledgeable staff
Hi everyone at wildrock. Being able to shop at your store has been very helpful to me over the past 2 years of my outdoor education program. I want to thank your staff for their knowledge and service over that time. I like Wildrock because of; "buy cheap, buy twice." Wildrock sells products that stand the test of time. Well worth it.
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