Customer Testimonials
Excellent quality!
Great products and knowledgeable and friendly staff! Plus the new look with so much natural light in the store is great!
Lots of selection and VERY knowledgeable staff.
High quality
Great staff, very approachable, friendly and knowledgeable.
Selection of sizes, especially in socks is limited. For example, finding icebreaker socks in medium weight, medium size, men's is difficult. There are piles of large and extra large.
Overall I am a loyal customer, and love the store.
The best products and usually helpful
Knowledgeable staff, unfortunately the products you are often the best and have steep price tags, but the basement and sales make them more accessible
Very helpful and patient with me! Great variety of products and great quality for a variety of needs!
I like the products you offer. They are priced well. I like your clearance area.
I knew what I was looking for, but Jessica helped me check out some various options and checked on line for more. I decided on taking what was available, but Jessica was so friendly and helpful that I would recommend her to wait on any customer. I am sure other service personnel are just as helpful too, it's just that I didn't interact with them. Thanks Jessica.
The product lines and personal service.
Attention to detail
Friendly service
Your staff are great !
Your employees are fabulous.
Good quality products available locally. Friendly, relatable staff.
First time in Wild Rock Store Unbelievable
Just went into purchase a sun protection hat.
Many options to choose from, staff were extremely knowledgeable & helpful.
Look forward to my next visit to Wild Rock Outfitters
Name removed
Quality products and exceptional service
Expert advise, great product knowledge, friendly team work from the staff members.
You carry a good selection of high quality products, very helpful with warranty issues on items, gear swap is great, and staff are knowledgeable, friendly, and enthusiastic.
I don't live in Kingston anymore but enjoy stopping in when I am in town :) renos are looking good!
Everyone at wild rock is helpful with choices. They are knowledgeable and friendly. I feel good walking into the store knowing I can ask questions. The products are high quality and it’s of sizing.
Good product knowledge. Helpful staff
High quality products and brands with a friendly well laid out store. The guy who helped me was able to search in the deepest depths of the basement to find some old bindings that were compatible with my boots. He has my new skis set up in no time. Great experience.
Knowledgeable & helpful staff. Thank you.
They take care to hire friendly, knowledgeable staff, they won't sell crap and they are good community members!
Good selection at reasonable prices, I've always found your staff friendly and knowledgable on their speciality. Your emails often go a bit beyond just selling stuff, usually containing related information- I like that.
Very friendly knowledgeable staff. Quality products
Quality, durability, trustworthy
Great staff. Knowledgeable and no pressure to purchase. They explain the pros and cons of each product I looked at.
Service staf very knowledgeable and extremely helpful!
Good quality
I've been a customer of Wild Rock for a long time and have always had excellent service. friendly, knowledgeable.