Booker

Average rating: 9.3 out of 10 based on 3771 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 21, 2024 — Rated 10 out of 10 by R.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Outstanding service.
Report a concern   May 20, 2024 — Rated 0 out of 10 by L.M. Jiffy Lube of Severn
How did we disappoint you and what can we do to make things right?

The price increased significantly
Report a concern   May 19, 2024 — Rated 10 out of 10 by B.C. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast and efficient
Noted things about my car
Friendly
Customer service focus
Report a concern   May 19, 2024 — Rated 10 out of 10 by R.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast service very knowledgeable and professional staff
Report a concern   May 19, 2024 — Rated 10 out of 10 by R.V.E. Jiffy Lube of Pasadena
What did you like about your recent visit?

Really fast service
Report a concern   May 19, 2024 — Rated 10 out of 10 by P.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The customer service

Report a concern   May 18, 2024 — Rated 10 out of 10 by T.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Early. Quick in and out! Made a busy day thst more pleasant!
Report a concern   May 18, 2024 — Rated 10 out of 10 by C.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Helpful, considerate, knowledgeable staff. Fast and efficient service. Great shop!
Report a concern   May 18, 2024 — Rated 10 out of 10 by J.N. Jiffy Lube of Millersville
What did you like about your recent visit?

Always fast courtesy service
Report a concern   May 18, 2024 — Rated 10 out of 10 by G.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick service and good customer service.
Report a concern   May 18, 2024 — Rated 10 out of 10 by B.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

Talking to manager (Danny) and lead tech (Justin). In and out in less than 15 minutes.
Report a concern   May 17, 2024 — Rated 10 out of 10 by Q.D. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Great customer service. Highly recommend!

Report a concern   May 17, 2024 — Rated 10 out of 10 by A.H. Jiffy Lube of Millersville
What did you like about your recent visit?

the professionallism and speed of service. being called Sir or Mister is great.
Report a concern   May 17, 2024 — Rated 0 out of 10 by Z.M. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

I just want to come and get service for my car not get questioned about my love life, leered at, or have a fear that when pushed about my information they can just go in the Jiffy Lube system that employees will take advantage.
Report a concern   May 16, 2024 — Rated 10 out of 10 by D.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Very courteous staff!

Report a concern   May 16, 2024 — Rated 10 out of 10 by J.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast and efficient and no pressure. Thank you for letting me complete the oil change quickly.

Report a concern   May 16, 2024 — Rated 10 out of 10 by S.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Good service 👍🏻❤️
Report a concern   May 16, 2024 — Rated 10 out of 10 by R.C. Jiffy Lube of Severn
What did you like about your recent visit?

Quality Customer Service

Report a concern   May 15, 2024 — Rated 9 out of 10 by D.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Service
Report a concern   May 15, 2024 — Rated 5 out of 10 by J.H. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

I feel they make repairs, such as replacing the wiper blades (unnecessarily) without
my consent because I drive a Fleet vehicle.

Report a concern   May 15, 2024 — Rated 10 out of 10 by K.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Honest and updated communication was great while i had my vehicle serviced
Report a concern   May 15, 2024 — Rated 10 out of 10 by O.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Great Service
Report a concern   May 14, 2024 — Rated 10 out of 10 by K.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick and efficient.
Report a concern   May 14, 2024 — Rated 10 out of 10 by M.O. Jiffy Lube of Severn
What did you like about your recent visit?

Quick and pleasant people

Report a concern   May 14, 2024 — Rated 10 out of 10 by J.B. Jiffy Lube of Millersville
What did you like about your recent visit?

Efficiency
Report a concern   May 13, 2024 — Rated 5 out of 10 by C.L. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

Better than before

Report a concern   May 13, 2024 — Rated 10 out of 10 by A.A. Jiffy Lube of Severn
What did you like about your recent visit?

Quick respectful and very helpful!
Report a concern   May 13, 2024 — Rated 8 out of 10 by D.D. Jiffy Lube of Millersville
What could we do to improve?

N/a
Report a concern   May 13, 2024 — Rated 10 out of 10 by A.O. Jiffy Lube of Pasadena
What did you like about your recent visit?

They checked my tires and fixed all deficiencies.
Report a concern   May 13, 2024 — Rated 10 out of 10 by G.Y. Jiffy Lube of Millersville
What did you like about your recent visit?

As always, Lou and his crew of technicians were courteous, professional and thorough in performing the maintenance I required.

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