Booker

Average rating: 9.3 out of 10 based on 3771 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 28, 2024 — Rated 10 out of 10 by B.C. Jiffy Lube of Severn
What did you like about your recent visit?

Outstanding service by your team. All of your associates were personable, professional, and caring towards my son and I. The collaboration amongst the team resulted in a smooth and speedy process. The entire process took 15-20 minutes. Please give a “Thank You” to the entire team who worked on Sunday, October 27th - they deserve the shout-out.

Report a concern   October 27, 2024 — Rated 10 out of 10 by J.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Real fast service good coffee

Report a concern   October 27, 2024 — Rated 10 out of 10 by C.D. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

they were very quick and helpful.

Report a concern   October 27, 2024 — Rated 10 out of 10 by J.C. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast and friendly people

Report a concern   October 27, 2024 — Rated 10 out of 10 by T.B. Jiffy Lube of Severn
What did you like about your recent visit?

The mechanics were very quick at performing an oil change for my Chevrolet Suburban. At Jiffy Lube, one mechanic stands under the vehicle in a service pit to perform the oil change while the others are up top checking fluids, adding the new oil, and they also vacuum out the carpets inside the vehicle. Therefore, my truck did not have to be put on a lift making it an efficient process for all of these tasks to be completed simultaneously. The mechanics conducted themselves professionally and answered all of my questions.

Report a concern   October 27, 2024 — Rated 10 out of 10 by M.C. Jiffy Lube of Severn
What did you like about your recent visit?

Very friendly and proactive staff. When I pulled up, someone ran my vehicle history so they immediately addressed me by name. Makes you feel like they are going to take care of your vehicle when they take the time before you get onto the floor.

Report a concern   October 26, 2024 — Rated 10 out of 10 by L.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Happy

Report a concern   October 26, 2024 — Rated 10 out of 10 by R.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

service was excellent

Report a concern   October 26, 2024 — Rated 10 out of 10 by B.A. Jiffy Lube of Millersville
What did you like about your recent visit?

Nice Employee staff! Easy to talk to! Been coming to this location for years!

Report a concern   October 26, 2024 — Rated 10 out of 10 by D.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

No appointment was necessary and the oil change was done quickly. They also informed me of what else was needed and what would be urgent and what could wait

Report a concern   October 26, 2024 — Rated 5 out of 10 by S.B. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

Teach your workers how to read a ture pressure gage.
When I ask for 32psi in all turns, I expect to see that. Not 36, 35, 35, and 37

Report a concern   October 26, 2024 — Rated 10 out of 10 by S.E. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fasr easy and they can fit a wide range of vehicals

Report a concern   October 25, 2024 — Rated 10 out of 10 by E.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Very profitable

Report a concern   October 25, 2024 — Rated 9 out of 10 by T.B. Jiffy Lube of Severn
What did you like about your recent visit?

Efficient work

Report a concern   October 24, 2024 — Rated 10 out of 10 by T.H. Jiffy Lube of Millersville
What did you like about your recent visit?

Great Service!!!!

Report a concern   October 24, 2024 — Rated 10 out of 10 by A.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Great teamwork, fast and friendly

Report a concern   October 24, 2024 — Rated 10 out of 10 by R.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly atmosphere

Report a concern   October 24, 2024 — Rated 10 out of 10 by B.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

They took me in right away and did everything I asked. They were very respectful, thank you.

Report a concern   October 23, 2024 — Rated 10 out of 10 by K.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everyone was friendly, professional and easy to work with.

Report a concern   October 23, 2024 — Rated 8 out of 10 by L.W. Jiffy Lube of Pasadena
What could we do to improve?

Be more knowledgeable about giving out customer brake repair needed advise. A second opinion acquired from Midas stated my brakes were fine.

Report a concern   October 23, 2024 — Rated 10 out of 10 by D.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Great service, professional staff

Report a concern   October 23, 2024 — Rated 10 out of 10 by M.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The employee were pleasant ans efficient. Their kindness was much appreciated.

Report a concern   October 23, 2024 — Rated 10 out of 10 by G.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Speeding

Report a concern   October 23, 2024 — Rated 10 out of 10 by M.B. Jiffy Lube of Severn
What did you like about your recent visit?

The Service Employees were very Pleasant and helpful and kind

Report a concern   October 23, 2024 — Rated 10 out of 10 by S.H. Jiffy Lube of Millersville
What did you like about your recent visit?

Great service, quick!

Report a concern   October 23, 2024 — Rated 10 out of 10 by H.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

Good job ! Thanks!

Report a concern   October 23, 2024 — Rated 7 out of 10 by C.S.H.H. Jiffy Lube of Severn
What could we do to improve?

Better price

Report a concern   October 22, 2024 — Rated 10 out of 10 by S.G. Jiffy Lube of Severn
What did you like about your recent visit?

The team is very professional and very proficient

Report a concern   October 22, 2024 — Rated 7 out of 10 by J.M. Jiffy Lube of Pasadena
What could we do to improve?

np

Report a concern   October 21, 2024 — Rated 9 out of 10 by W.T. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast, efficient and friendly service


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