Booker

Average rating: 9.2 out of 10 based on 3956 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 21, 2024 — Rated 10 out of 10 by S.B. Jiffy Lube of Severn
What did you like about your recent visit?

very satisfied

Report a concern   October 21, 2024 — Rated 10 out of 10 by S.D. Jiffy Lube of Severn
What did you like about your recent visit?

Fast and friendly service

Report a concern   October 20, 2024 — Rated 10 out of 10 by B.C. Jiffy Lube of Pasadena
What did you like about your recent visit?

The service advisor was very helpful with showing me my recommended services. He did not pressure me into doing anything that I wasn’t comfortable with. The team serviced my vehicle in a timely fashion, vacuumed the interior and cleaned the windshield. The only thing that I would recommend is they should show you the full oil line on the dipstick before releasing the vehicle. Overall. It was a great experience.

Report a concern   October 20, 2024 — Rated 10 out of 10 by I.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

I have supported different locations but if I was to give an Award it would go to this location hands down. The entire staff is Professional, Kind and they all provide AMAZING Customer Service and last but not least the Manager Nate seems to be an Excellent Mentor!!!

Pasenda would be my second choice their staff is Phenomenal !!!

Report a concern   October 20, 2024 — Rated 10 out of 10 by A.T. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Very Quick and Responsible with great work proformance

Report a concern   October 20, 2024 — Rated 9 out of 10 by D.C. Jiffy Lube of Pasadena
What did you like about your recent visit?

Prompt service

Report a concern   October 20, 2024 — Rated 10 out of 10 by J.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everyone was extremely helpful and professional.

Report a concern   October 20, 2024 — Rated 10 out of 10 by S.C. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The workers in this establishment are ALWAYS top notch!! They get you in & out as guaranteed 15 minutes or less for an oil change and back on the road. I like the fact that they help you keep your vehicle in good running condition. I am a very pleased customer. Thanks crew🌟🌟of Glen Burnie

Report a concern   October 20, 2024 — Rated 10 out of 10 by T.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

The guys were great! Knowledgeable, fast and efficient! Been going there for years.

Report a concern   October 20, 2024 — Rated 10 out of 10 by M.D. Jiffy Lube of Severn
What did you like about your recent visit?

The crew there are courteous and professional. They are efficient and quick at what they do. I have already recommended this specific shop twice this week over the other one in Crofton.

Report a concern   October 19, 2024 — Rated 10 out of 10 by L.F. Jiffy Lube of Millersville
What did you like about your recent visit?

Lou's team is the best. The team fixed my battery issue in no-time, and One of the associates was proactive and was able to get some paint off my car. This is the best Jiffy Lube around.

Report a concern   October 19, 2024 — Rated 10 out of 10 by G.O. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Service n politeness

Report a concern   October 19, 2024 — Rated 10 out of 10 by S.R. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast and friendly

Report a concern   October 19, 2024 — Rated 10 out of 10 by J.P. Jiffy Lube of Pasadena
What did you like about your recent visit?

The staff is friendly and competent. They take the time to explain what the are doing and to point out any future needs.

Report a concern   October 19, 2024 — Rated 10 out of 10 by A.J. Jiffy Lube of Millersville
What did you like about your recent visit?

Everything

Report a concern   October 19, 2024 — Rated 10 out of 10 by Y.P. Jiffy Lube of Severn
What did you like about your recent visit?

Professionalism, efficiency & friendliness of all the employees!

Report a concern   October 18, 2024 — Rated 5 out of 10 by I.F. Jiffy Lube of Severn
How did we disappoint you and what can we do to make things right?

Upon leaving my tire hazards lights come on. Instead of adding air to one of my tires. It was let out. My tires required 33 air pressure in all my tires. After I left, each one of my tires had a different amount of aid in the tires ranging from 35 to 26

Report a concern   October 18, 2024 — Rated 10 out of 10 by D.G. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

In and out quickly

Report a concern   October 18, 2024 — Rated 10 out of 10 by L.T. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Outstanding

Report a concern   October 17, 2024 — Rated 10 out of 10 by A.C. Jiffy Lube of Severn
What did you like about your recent visit?

The service was done quickly, and all of the technicians were helpful and nice!

Report a concern   October 16, 2024 — Rated 10 out of 10 by W.G. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

All the staff was very nice and friendly and they took time out to explain everything

Report a concern   October 16, 2024 — Rated 10 out of 10 by Q.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The workers are very cooperative and kind.

Report a concern   October 16, 2024 — Rated 10 out of 10 by J.S. Jiffy Lube of Millersville
What did you like about your recent visit?

service was great all around!

Report a concern   October 16, 2024 — Rated 10 out of 10 by A.A. Jiffy Lube of Pasadena
What did you like about your recent visit?

The staff are always professional and thorough in their services.

Report a concern   October 16, 2024 — Rated 10 out of 10 by P.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Excellent. I told the team at the Jiffy Lube, you all caught a big issue with my oil plug. Rather then hide it you showed me the issue. I then took it back to the dealership to have it replaced. All my oil changes were through the dealership and they never once told me the issue which would've been a disaster if it fell out while driving. I trust this crew and wont go anywhere else for my services.

Report a concern   October 16, 2024 — Rated 10 out of 10 by J.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly, efficient, sychronized team to complete the service. Thank you

Report a concern   October 16, 2024 — Rated 10 out of 10 by M.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Well organized, quick and efficient service.

Report a concern   October 15, 2024 — Rated 10 out of 10 by V.F. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

This is the best Jiffy Lube. I only go to this location and I live in Annapolis. Great staff and quick

Report a concern   October 15, 2024 — Rated 8 out of 10 by Z.Y. Jiffy Lube of Severn
What could we do to improve?

Fast, and good service.

Report a concern   October 15, 2024 — Rated 10 out of 10 by W.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everything!


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