Booker

Average rating: 9.2 out of 10 based on 3966 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 20, 2025 — Rated 10 out of 10 by G.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Very Professional. No hard sell tactics. Fast and easy in and out.
Report a concern   March 19, 2025 — Rated 10 out of 10 by M.C. Jiffy Lube of Severn
What did you like about your recent visit?

Fast and easy!
Report a concern   March 19, 2025 — Rated 10 out of 10 by B.R. Jiffy Lube of Millersville
What did you like about your recent visit?

Great job every time

Report a concern   March 19, 2025 — Rated 10 out of 10 by C.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

The team was very informative and helpful
Report a concern   March 19, 2025 — Rated 10 out of 10 by D.W. Jiffy Lube of Millersville
What did you like about your recent visit?

The Jiffy Lube team at the Millersville Veterans Highway is always professional, friendly and very helpful.
Report a concern   March 18, 2025 — Rated 5 out of 10 by K.G. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

The technician tried to upsell me on stuff i didn’t need after id already stated i only wanted the oil change

Report a concern   March 18, 2025 — Rated 9 out of 10 by N.J. Jiffy Lube of Millersville
What did you like about your recent visit?

It was very efficient. I liked the window so I could see the work being done. My only complaint is that my car was still saying the oil needed to be changed, so I I had to manually reset that.

Report a concern   March 18, 2025 — Rated 10 out of 10 by C.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very courteous and efficient technicians
Report a concern   March 18, 2025 — Rated 10 out of 10 by M.V. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

That they made time for me
Report a concern   March 17, 2025 — Rated 10 out of 10 by S.C.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

The customer service was wonderful & the staff made sure I understand what I needed to do.
Report a concern   March 17, 2025 — Rated 10 out of 10 by M.R. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast
Report a concern   March 17, 2025 — Rated 10 out of 10 by S.B. Jiffy Lube of Millersville
What did you like about your recent visit?

Car was fixed fast.
Report a concern   March 16, 2025 — Rated 10 out of 10 by D.T. Jiffy Lube of Pasadena
What did you like about your recent visit?

Customer Service excellent and the time wait was 10 minutes.

Report a concern   March 16, 2025 — Rated 10 out of 10 by M.J.O. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick, effecient, and friendly service.
Report a concern   March 16, 2025 — Rated 10 out of 10 by Y.W. Jiffy Lube of Severn
What did you like about your recent visit?

Excelent customer service experience from start to finish!! Thank you
Report a concern   March 15, 2025 — Rated 10 out of 10 by L.H. Jiffy Lube of Severn
What did you like about your recent visit?

Great job on servicing my car and Awesome Customer Service

Report a concern   March 15, 2025 — Rated 10 out of 10 by A.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Great service will be back

Report a concern   March 15, 2025 — Rated 10 out of 10 by A.P. Jiffy Lube of Pasadena
What did you like about your recent visit?

All the Team members focused on the customer satisfaction and always aware of any extra service need it on the vehicle.
Report a concern   March 15, 2025 — Rated 10 out of 10 by J.Y. Jiffy Lube of Pasadena
What did you like about your recent visit?

Friendly, competent crew. Love the new "grease pit" setup. Fast service too.

Report a concern   March 15, 2025 — Rated 6 out of 10 by C.M. Jiffy Lube of Severn
How did we disappoint you and what can we do to make things right?

I wanted to apply a coupon to my transaction but was told it was already too late, even though I am quite sure it wasn’t. Ultimately, this cost me $26. Everything was done well, but this was disappointing.

Report a concern   March 15, 2025 — Rated 10 out of 10 by A.C. Jiffy Lube of Severn
What did you like about your recent visit?

The reps were customer friendly and the service was quick

Report a concern   March 15, 2025 — Rated 10 out of 10 by E.M. Jiffy Lube of Millersville
What did you like about your recent visit?

everyone was super generous

Report a concern   March 15, 2025 — Rated 10 out of 10 by I.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly, courteous, and fast service.
Report a concern   March 15, 2025 — Rated 10 out of 10 by D.C. Jiffy Lube of Severn
What did you like about your recent visit?

Fast and informative

Report a concern   March 15, 2025 — Rated 10 out of 10 by M.A. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick and easy ty
Report a concern   March 14, 2025 — Rated 9 out of 10 by R.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Tienen un buen servicio al cliente

Report a concern   March 14, 2025 — Rated 10 out of 10 by K.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Visit was quick and efficient. Very satisfied.
Report a concern   March 14, 2025 — Rated 10 out of 10 by K.C. Jiffy Lube of Pasadena
What did you like about your recent visit?

They were very friendly and they did a good job changing my oil. It was also fast.
Report a concern   March 13, 2025 — Rated 0 out of 10 by D.W. Jiffy Lube of Millersville
How did we disappoint you and what can we do to make things right?

Way too expensive.
Report a concern   March 13, 2025 — Rated 10 out of 10 by J.Q. Jiffy Lube of Pasadena
What did you like about your recent visit?

Customer service was great, fast and efficient

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