Booker

Average rating: 9.2 out of 10 based on 3509 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 13, 2025 — Rated 10 out of 10 by B.F. Jiffy Lube of Millersville
What did you like about your recent visit?

Honest workers they do their job and not cutting corners

Report a concern   March 13, 2025 — Rated 10 out of 10 by E.C. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Professional staff

Report a concern   March 12, 2025 — Rated 10 out of 10 by A.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

I love how they’re always available for whatever my needs are. While waiting for the vehicle I’m never sitting for more than 30 min. So they’re quick and are getting straight to the work needing to be done. Great Team, they’re always so personable.

Report a concern   March 12, 2025 — Rated 8 out of 10 by S.B. Jiffy Lube of Pasadena
What could we do to improve?

I didn't see any reading material in the waiting room, which would be nice. Of course, these days most people have their phone and read on it.

Report a concern   March 12, 2025 — Rated 10 out of 10 by S.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Very courteous and professional.

Report a concern   March 12, 2025 — Rated 10 out of 10 by E.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Customer service

Report a concern   March 11, 2025 — Rated 10 out of 10 by T.T. Jiffy Lube of Severn
What did you like about your recent visit?

I’m a regular customer, always satisfied

Report a concern   March 11, 2025 — Rated 10 out of 10 by P.P. Jiffy Lube of Pasadena
What did you like about your recent visit?

very pleasant visit! fast and courteous

Report a concern   March 10, 2025 — Rated 10 out of 10 by C.H. Jiffy Lube of Severn
What did you like about your recent visit?

Very polite and worked in a timely manner.

Report a concern   March 10, 2025 — Rated 10 out of 10 by J.F. Jiffy Lube of Millersville
What did you like about your recent visit?

Everyone was polite and efficient.

Report a concern   March 9, 2025 — Rated 10 out of 10 by M.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

Super nice staff. In and out in about 20 minutes. Not a lot of pressure to upsell on my services.

Report a concern   March 9, 2025 — Rated 10 out of 10 by L.N. Jiffy Lube of Severn
What did you like about your recent visit?

Servicio rápido

Report a concern   March 9, 2025 — Rated 10 out of 10 by J.O. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick and thorough service

Report a concern   March 9, 2025 — Rated 10 out of 10 by Y.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Very clean and extra friendly staff. They make you feel like family.

Report a concern   March 9, 2025 — Rated 10 out of 10 by K.G. Jiffy Lube of Millersville
What did you like about your recent visit?

Staff is very friendly, informative & helpful. They completed the job very quickly.

Report a concern   March 9, 2025 — Rated 10 out of 10 by H.J.C. Jiffy Lube of Severn
What did you like about your recent visit?

Everything. Very good

Report a concern   March 9, 2025 — Rated 5 out of 10 by B.Z. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

I was told when paying my bill the windshield was washed. I got in my truck to leave. The windshield was clearly not washed. The film of dirt on it, same as when I came in. It made me question what else might of said was done and wasn't. I paid for the most expensive oil. Was I truly given that. I don't care if the windshield was washed, just don't lie about it. Not good business.

Report a concern   March 8, 2025 — Rated 10 out of 10 by L.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Efficient and quick. Lou is the best store operator there is.

Report a concern   March 8, 2025 — Rated 10 out of 10 by R.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Customer service was great

Report a concern   March 8, 2025 — Rated 9 out of 10 by S.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Great Service

Report a concern   March 8, 2025 — Rated 10 out of 10 by N.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

The team at jiffy lube always crushes it!

Report a concern   March 8, 2025 — Rated 10 out of 10 by A.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Great service and very knowledgeable

Report a concern   March 7, 2025 — Rated 10 out of 10 by K.A.F. Jiffy Lube of Severn
What did you like about your recent visit?

Staff is always courteous, attentive and helpful.

Report a concern   March 7, 2025 — Rated 10 out of 10 by L.A. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Did not pressure the customer. Offered certain services left it up to the customer.

Report a concern   March 6, 2025 — Rated 10 out of 10 by S.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Very good service 👍🏻

Report a concern   March 6, 2025 — Rated 10 out of 10 by T.B. Jiffy Lube of Severn
What did you like about your recent visit?

Belly is the best

Report a concern   March 6, 2025 — Rated 10 out of 10 by A.F. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

They’re fast friendly and they inform you of the things needed to keep your vehicle healthy. They also work with you if your money is a little funny. The best jiffy lube I’ve been too.

Report a concern   March 6, 2025 — Rated 0 out of 10 by R.R. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

Your business was unacceptable...I went to your place with nothing wrong with my window wipers working fine the sale rep (Garcia) ask me did I want my wipers replaced I responded no and once I left and it Rain I notice my wipers had been rip and due to that it caused a deep scratch in my windshield that I didn't have when I went there. Replace my wipers and repair my windshield.

Report a concern   March 5, 2025 — Rated 10 out of 10 by V.M. Jiffy Lube of Millersville
What did you like about your recent visit?

I’ve have been a patron of this Jiffy Lube for over 20 years. I will not going any where else. They are incredibly efficient and knowledgeable.

Report a concern   March 5, 2025 — Rated 9 out of 10 by P.T. Jiffy Lube of Severn
What did you like about your recent visit?

Services time was quick and efficient


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