Booker

Average rating: 9.3 out of 10 based on 3788 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 28, 2025 — Rated 9 out of 10 by P.N. Jiffy Lube of Severn
What did you like about your recent visit?

It was quick as advertised.

Report a concern   May 27, 2025 — Rated 10 out of 10 by A.F. Jiffy Lube of Pasadena
What did you like about your recent visit?

Jiffy Lube off Ritchie is quick and efficient

Report a concern   May 26, 2025 — Rated 10 out of 10 by M.E. Jiffy Lube of Severn
What did you like about your recent visit?

Always courteous and professional and never takes too long.
Report a concern   May 24, 2025 — Rated 10 out of 10 by R.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

The crew was very friendly and very professional
Report a concern   May 24, 2025 — Rated 10 out of 10 by B.J. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

They were polite and professional. I got a good discount.

Report a concern   May 24, 2025 — Rated 10 out of 10 by H.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Always quick and the staff are always friendly .
Report a concern   May 24, 2025 — Rated 10 out of 10 by R.D. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very quick and very nice. Never tried to sell me anything I did not need.
Report a concern   May 23, 2025 — Rated 10 out of 10 by A.M. Jiffy Lube of Millersville
What did you like about your recent visit?

They were attentive to the age and needs of my car without pressuring me to spend. All were extremely courteous. The last time I went, I was told they would not vacuum my floor, but this time, they had no such rule and reminded me of the topping off policy. Thank you!
Report a concern   May 22, 2025 — Rated 10 out of 10 by E.K. Jiffy Lube of Severn
What did you like about your recent visit?

Friendly and efficient

Report a concern   May 21, 2025 — Rated 10 out of 10 by K.C. Jiffy Lube of Severn
What did you like about your recent visit?

Was in and out in about 20 minutes!!
Report a concern   May 21, 2025 — Rated 10 out of 10 by S.G. Jiffy Lube of Severn
What did you like about your recent visit?

Service is always very quick and very professional. It is the only place I would want to go for service

Report a concern   May 20, 2025 — Rated 10 out of 10 by C.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

FRIENDLY PEOPLE WORKING THERE
Report a concern   May 20, 2025 — Rated 1 out of 10 by J.V. Jiffy Lube of Severn
How did we disappoint you and what can we do to make things right?

Last time they charged 80 and this time I went it was 120. It's expensive for the oil change. They have a better price elsewhere.
Report a concern   May 20, 2025 — Rated 10 out of 10 by S.M. Jiffy Lube of Severn
What did you like about your recent visit?

Everyone was so friendly

Report a concern   May 19, 2025 — Rated 10 out of 10 by D.T. Jiffy Lube of Millersville
What did you like about your recent visit?

The customer service team was awesome!
Report a concern   May 19, 2025 — Rated 10 out of 10 by A.P. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very efficient, informative, and friendly
Report a concern   May 19, 2025 — Rated 10 out of 10 by K.A. Jiffy Lube of Pasadena
What did you like about your recent visit?

Staff was very friendly, professional, and transparent about pricing. The service was very quick. I had a very positive experience.
Report a concern   May 19, 2025 — Rated 10 out of 10 by S.L. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Quick and efficient! After I said I only wanted the standard service, they didn’t bug me about extras.
Report a concern   May 18, 2025 — Rated 10 out of 10 by J.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick & friendly service.

Report a concern   May 18, 2025 — Rated 10 out of 10 by D.L. Jiffy Lube of Severn
What did you like about your recent visit?

Guys are on top of it.

Report a concern   May 18, 2025 — Rated 10 out of 10 by D.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Everything is always perfect.
Report a concern   May 18, 2025 — Rated 10 out of 10 by M.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Always professional and quick
Report a concern   May 17, 2025 — Rated 10 out of 10 by O.T. Jiffy Lube of Pasadena
What did you like about your recent visit?

Great customer service and it was fast!
Report a concern   May 16, 2025 — Rated 10 out of 10 by R.T.J. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Very professional and trustworthy

Report a concern   May 16, 2025 — Rated 9 out of 10 by R.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick and efficient
Report a concern   May 15, 2025 — Rated 10 out of 10 by M.T. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick friendly service. Definitely my favorite Jiffy Lube center!
Report a concern   May 15, 2025 — Rated 10 out of 10 by K.W. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Everything
Report a concern   May 15, 2025 — Rated 10 out of 10 by A.L. Jiffy Lube of Severn
What did you like about your recent visit?

Promptness; overall, good customer service.
Report a concern   May 14, 2025 — Rated 10 out of 10 by J.E. Jiffy Lube of Severn
What did you like about your recent visit?

My first-time experience with oil change was exceptional. No time waisted and the team was very professional. Keep this great customer service up.
Report a concern   May 14, 2025 — Rated 10 out of 10 by R.R. Jiffy Lube of Millersville
What did you like about your recent visit?

because the guys there are very friendly and kind and they know what their doing.

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