Booker

Average rating: 9.2 out of 10 based on 3509 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 6, 2025 — Rated 10 out of 10 by R.F. Jiffy Lube of Severn
What did you like about your recent visit?

Great TEAM!!

Report a concern   June 6, 2025 — Rated 10 out of 10 by F.A. Jiffy Lube of Pasadena
What did you like about your recent visit?

Friendly, fast and professional

Report a concern   June 6, 2025 — Rated 3 out of 10 by D.G. Jiffy Lube of Millersville
How did we disappoint you and what can we do to make things right?

I have been using this location since 2008 but lately have become disappointed. They are charging way too much which is probably due to having too much staff that stand around not doing much. My last oil change and tire rotation took 30 minutes with no cars ahead of me and was going to cost $160 until I complained. The other car they were working on almost slid off the lift and they mentioned nothing to the owner. My receipt said they vacuumed my vehicle when they clearly didn’t. I sat there watching a bunch of employees standing around my vehicle doing nothing so now I’m wondering what else did they lie about?

Report a concern   June 5, 2025 — Rated 10 out of 10 by A.D. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everyone there was very helpful thank you

Report a concern   June 5, 2025 — Rated 10 out of 10 by B.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

my oil change was done quickly and they answered any questions i asked .would recommend them to my family and friends

Report a concern   June 5, 2025 — Rated 10 out of 10 by A.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

It is local, I use it for work and personal.

Report a concern   June 5, 2025 — Rated 10 out of 10 by T.B. Jiffy Lube of Severn
What did you like about your recent visit?

Resolved a potential issue with oil leak

Report a concern   June 4, 2025 — Rated 9 out of 10 by D.G. Jiffy Lube of Millersville
What did you like about your recent visit?

Everyone who I encountered was very nice and professional.

Report a concern   June 3, 2025 — Rated 10 out of 10 by R.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Efficiency of service

Report a concern   June 2, 2025 — Rated 10 out of 10 by W.M. Jiffy Lube of Severn
What did you like about your recent visit?

My visit was great and it was for car battery replacement. There was no military discount for my battery purchase, but I wish that I was given the $15 car battery purchase coupon that was available that this location.

Report a concern   June 2, 2025 — Rated 9 out of 10 by K.B. Jiffy Lube of Millersville
What did you like about your recent visit?

Very professional

Report a concern   June 2, 2025 — Rated 10 out of 10 by E.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Very friendly and very professional

Report a concern   June 2, 2025 — Rated 10 out of 10 by H.W. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

We have used this Jiffy Lube location for several years. The Great customer service and excellent attention to detail have kept our vehicles running year after year. This is what keeps us coming back, again and again.

Report a concern   June 1, 2025 — Rated 10 out of 10 by S.R. Jiffy Lube of Millersville
What did you like about your recent visit?

Very friendly people

Report a concern   May 31, 2025 — Rated 10 out of 10 by J.T. Jiffy Lube of Severn
What did you like about your recent visit?

The service was fast and well done.

Report a concern   May 31, 2025 — Rated 10 out of 10 by O.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The visit was speedy and everyone was really friendly.

Report a concern   May 31, 2025 — Rated 9 out of 10 by L.O. Jiffy Lube of Severn
What did you like about your recent visit?

Staff were friendly and helped me understand what services I should consider for my vehicle. They also were able to get everything done so quickly!

Report a concern   May 31, 2025 — Rated 9 out of 10 by C.P. Jiffy Lube of Millersville
What did you like about your recent visit?

Very good and helpful

Report a concern   May 30, 2025 — Rated 10 out of 10 by A.M. Jiffy Lube of Millersville
What did you like about your recent visit?

The service was great.

Report a concern   May 30, 2025 — Rated 8 out of 10 by C.L. Jiffy Lube of Severn
What could we do to improve?

I wanted to apply more than one coupon to my total. Need to have more discounts.

Report a concern   May 30, 2025 — Rated 3 out of 10 by J.B. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

94.00 for an oil change, gtfoh

Report a concern   May 30, 2025 — Rated 10 out of 10 by M.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

Super efficient. Had me in and out in less than 15 minutes!

Report a concern   May 30, 2025 — Rated 10 out of 10 by S.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast service

Report a concern   May 29, 2025 — Rated 9 out of 10 by P.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Quick efficient. & The coupon.

Report a concern   May 29, 2025 — Rated 10 out of 10 by M.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Not much

Report a concern   May 29, 2025 — Rated 10 out of 10 by M.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The service was handled with efficiency and kindness. Greatly appreciated.

Report a concern   May 28, 2025 — Rated 10 out of 10 by A.T. Jiffy Lube of Severn
What did you like about your recent visit?

Great professional men.

Report a concern   May 28, 2025 — Rated 0 out of 10 by D.B. Jiffy Lube of Millersville
How did we disappoint you and what can we do to make things right?

Old car, disrespect, I am 81, alone...no longer trust you

Report a concern   May 28, 2025 — Rated 9 out of 10 by K.W. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Sent my daughter by herself and I appreciate the respect she was treated with. She had a great experience

Report a concern   May 28, 2025 — Rated 9 out of 10 by M.L. Jiffy Lube of Severn
What did you like about your recent visit?

excellent customer service and protectionism


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