based on 3788 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always professional and always good at the work they do.
Everyone was so friendly and the work was done in a timely manner.
everything
I was able to get in and out and head back out on the road.
Friendly and quick.
the staff was pleasant, efficient, and provided the information that I needed for the car service.
The agreed service items were performed in a reasonable amount of time.
I have used this location for over 30 years, and sorry to hear that on the technicians over that time has passed away- he was good person and a good employee for this Jiffy Lube location.
Clean and fast
Very good place to go
Quick service. Crew is ALWAYS polite and friendly.
Friendly
I was in and out within 20 minutes.
Fantastic service well organized 👏👍👌
Fast and friendly
I appreciate the speed. There were two people in front of me and I think I was out of there in about 15 minutes
quickly done
All staff is very profesional. Quick service!
Everybody was very nice and accommodating. In and out quickly
I enjoyed every experience of this from when I drove up and the introduction to the guy discussing my options and recommendations to checking out. The waiting area was clean as well. Thank you! I will always come back.
We always love the excellent customer service !!!
The employees, excellent service and helpfulness.
The crew was great. The service was quick.
Customer service
Everyone was super nice. To be honest it was real expensive but I need to keep my car for another 4 years. The people there couldn’t have been more nicer. Thank yiu.
Ive been a customer at this Jiffy Lube for many years. Customer service is great. The service to my vehicle is done efficiently and at a fair price. There is always a coupon in the mail or online!
Quick and courteous service
I went to Jiffy Lube of Glen Burnie, yesterday. I had a "normally pleasant" experience except for one thing. Watching and listening to a particular employee working with customers, especially elderly customers caught my attention. He treated everyone kindly but the three elderly customers present, he treated a little differently. I was so touched at how TJ spoke to and treated these people. I don't know how you handle things at Jiffy Lube but all of your new employees need to shadow TJ. Oh and he needs a raise. We need more TJ's in this world.
Customer Service was outstanding!!
Speed of service