Booker

Average rating: 9.3 out of 10 based on 3788 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 14, 2025 — Rated 10 out of 10 by C.D. Jiffy Lube of Severn
What did you like about your recent visit?

Speed of service

Report a concern   May 14, 2025 — Rated 10 out of 10 by R.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Always professional and always good at the work they do.

Report a concern   May 14, 2025 — Rated 10 out of 10 by B.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Everyone was so friendly and the work was done in a timely manner.

Report a concern   May 13, 2025 — Rated 10 out of 10 by L.T. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

everything

Report a concern   May 13, 2025 — Rated 10 out of 10 by K.M. Jiffy Lube of Millersville
What did you like about your recent visit?

I was able to get in and out and head back out on the road.

Report a concern   May 12, 2025 — Rated 10 out of 10 by T.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Friendly and quick.

Report a concern   May 12, 2025 — Rated 9 out of 10 by R.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

the staff was pleasant, efficient, and provided the information that I needed for the car service.
The agreed service items were performed in a reasonable amount of time.
I have used this location for over 30 years, and sorry to hear that on the technicians over that time has passed away- he was good person and a good employee for this Jiffy Lube location.

Report a concern   May 12, 2025 — Rated 10 out of 10 by J.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

Clean and fast

Report a concern   May 12, 2025 — Rated 10 out of 10 by R.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Very good place to go

Report a concern   May 11, 2025 — Rated 8 out of 10 by C.R. Jiffy Lube of Pasadena
What could we do to improve?

charge less

Report a concern   May 11, 2025 — Rated 10 out of 10 by E.D. Jiffy Lube of Severn
What did you like about your recent visit?

Quick service. Crew is ALWAYS polite and friendly.

Report a concern   May 10, 2025 — Rated 10 out of 10 by M.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

Friendly

Report a concern   May 10, 2025 — Rated 10 out of 10 by H.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

I was in and out within 20 minutes.

Report a concern   May 10, 2025 — Rated 10 out of 10 by S.P. Jiffy Lube of Severn
What did you like about your recent visit?

Fantastic service well organized 👏👍👌

Report a concern   May 9, 2025 — Rated 10 out of 10 by C.W. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast and friendly

Report a concern   May 9, 2025 — Rated 10 out of 10 by D.R. Jiffy Lube of Severn
What did you like about your recent visit?

I appreciate the speed. There were two people in front of me and I think I was out of there in about 15 minutes

Report a concern   May 9, 2025 — Rated 9 out of 10 by J.C. Jiffy Lube of Severn
What did you like about your recent visit?

quickly done

Report a concern   May 9, 2025 — Rated 10 out of 10 by J.B. Jiffy Lube of Severn
What did you like about your recent visit?

All staff is very profesional. Quick service!

Report a concern   May 8, 2025 — Rated 10 out of 10 by M.T. Jiffy Lube of Millersville
What did you like about your recent visit?

Everybody was very nice and accommodating. In and out quickly

Report a concern   May 8, 2025 — Rated 10 out of 10 by K.B.T. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

I enjoyed every experience of this from when I drove up and the introduction to the guy discussing my options and recommendations to checking out. The waiting area was clean as well. Thank you! I will always come back.

Report a concern   May 8, 2025 — Rated 10 out of 10 by R.S. Jiffy Lube of Millersville
What did you like about your recent visit?

We always love the excellent customer service !!!

Report a concern   May 8, 2025 — Rated 10 out of 10 by R.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The employees, excellent service and helpfulness.

Report a concern   May 8, 2025 — Rated 10 out of 10 by R.C. Jiffy Lube of Severn
What did you like about your recent visit?

The crew was great. The service was quick.

Report a concern   May 8, 2025 — Rated 10 out of 10 by D.O. Jiffy Lube of Pasadena
What did you like about your recent visit?

Customer service

Report a concern   May 8, 2025 — Rated 8 out of 10 by A.M. Jiffy Lube of Glen Burnie
What could we do to improve?

Cleanless

Report a concern   May 8, 2025 — Rated 10 out of 10 by P.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everyone was super nice. To be honest it was real expensive but I need to keep my car for another 4 years. The people there couldn’t have been more nicer. Thank yiu.

Report a concern   May 7, 2025 — Rated 10 out of 10 by L.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Ive been a customer at this Jiffy Lube for many years. Customer service is great. The service to my vehicle is done efficiently and at a fair price. There is always a coupon in the mail or online!

Report a concern   May 7, 2025 — Rated 10 out of 10 by G.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick and courteous service

Report a concern   May 7, 2025 — Rated 10 out of 10 by L.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

I went to Jiffy Lube of Glen Burnie, yesterday. I had a "normally pleasant" experience except for one thing. Watching and listening to a particular employee working with customers, especially elderly customers caught my attention. He treated everyone kindly but the three elderly customers present, he treated a little differently. I was so touched at how TJ spoke to and treated these people. I don't know how you handle things at Jiffy Lube but all of your new employees need to shadow TJ. Oh and he needs a raise. We need more TJ's in this world.

Report a concern   May 7, 2025 — Rated 10 out of 10 by J.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Customer Service was outstanding!!


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