Booker

Average rating: 9.2 out of 10 based on 3509 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 19, 2023 — Rated 10 out of 10 by X.V. Jiffy Lube of Severn
What did you like about your recent visit?

Client since 2017. All the employees are good.

Report a concern   May 19, 2023 — Rated 9 out of 10 by S.B. Jiffy Lube of Millersville
What did you like about your recent visit?

All my questions were answered, and Mindy was especially helpful and accommodating.

Thank you.😊
Report a concern   May 19, 2023 — Rated 10 out of 10 by R.K. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Professional

Report a concern   May 19, 2023 — Rated 10 out of 10 by J.D. Jiffy Lube of Millersville
What did you like about your recent visit?

Great ppl great service

Report a concern   May 19, 2023 — Rated 10 out of 10 by L.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very friendly and helpful I just love Jiffy Lube
Report a concern   May 19, 2023 — Rated 10 out of 10 by S.P. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Everyone was very personable and they got me in and out quickly
Report a concern   May 18, 2023 — Rated 10 out of 10 by D.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Always a pleasure - great and friendly people and Kenny is the ultimate professional!
Report a concern   May 18, 2023 — Rated 10 out of 10 by I.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

The people are very nice and quick getting the work done.
Report a concern   May 18, 2023 — Rated 10 out of 10 by A.A. Jiffy Lube of Pasadena
What did you like about your recent visit?

They were quick and completed what I asked them to do! Very professional employees.
Report a concern   May 18, 2023 — Rated 10 out of 10 by S.R. Jiffy Lube of Severn
What did you like about your recent visit?

The mechanics were very straight forward and efficient and even vacuumed my car for me while changing my oil!

Report a concern   May 18, 2023 — Rated 0 out of 10 by C.S. Jiffy Lube of Millersville
How did we disappoint you and what can we do to make things right?

I had my fleet manager being my car in for an oil change and there were no issues with my vehicle beforehand. Less than 15 mins leaving the location my check emissions system light comes on while driving. I had him take it to Jiffy Lube in Laurel, MD and upon inspection of the car engine they informed me that the air intake line appeared to be cut causing excessive oxygen to get in the line. Again, the car had no issues and was just inspected to pass MD state inspection. I truly believe something was done to my vehicle while servicing it at this location in Millersville, MD.
Report a concern   May 18, 2023 — Rated 10 out of 10 by H.D. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick. Easy. Good discussion on Services w Customer care rep
Report a concern   May 18, 2023 — Rated 10 out of 10 by D.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Staff and efficiency

Report a concern   May 18, 2023 — Rated 10 out of 10 by M.G. Jiffy Lube of Millersville
What did you like about your recent visit?

Prompt professional service!!
Report a concern   May 17, 2023 — Rated 10 out of 10 by D.P. Jiffy Lube of Severn
What did you like about your recent visit?

The speed of service. The professionalism. The attention to detail. These were just a few things the team performed very well. I was pleased.

Report a concern   May 17, 2023 — Rated 10 out of 10 by M.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very friendly staff. Fast service
Report a concern   May 17, 2023 — Rated 10 out of 10 by K.Y. Jiffy Lube of Severn
What did you like about your recent visit?

Friendly and quick service.
Report a concern   May 16, 2023 — Rated 10 out of 10 by J.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Very professional.
Report a concern   May 16, 2023 — Rated 10 out of 10 by A.P. Jiffy Lube of Millersville
What did you like about your recent visit?

They are really nice technicians and also they did my very quickly.I strongly recommended them for car service.
Report a concern   May 16, 2023 — Rated 10 out of 10 by P.H. Jiffy Lube of Millersville
What did you like about your recent visit?

Great customer service 👏🏼

Report a concern   May 16, 2023 — Rated 10 out of 10 by T.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

quality service friendly employees fast service. doesn’t get any better
Report a concern   May 16, 2023 — Rated 10 out of 10 by A.P. Jiffy Lube of Pasadena
What did you like about your recent visit?

It was quick

Report a concern   May 16, 2023 — Rated 10 out of 10 by S.N. Jiffy Lube of Millersville
What did you like about your recent visit?

It was amazing! Super fast and very friendly
Report a concern   May 16, 2023 — Rated 10 out of 10 by H.F. Jiffy Lube of Pasadena
What did you like about your recent visit?

This is the only Jiffy Lube I go to. Everyone there is always so friendly and accommodating.
Report a concern   May 16, 2023 — Rated 10 out of 10 by T.C. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everyone was super! I appreciated the extra accommodations since I had my sim in the car. Awesome staff!!!
Report a concern   May 16, 2023 — Rated 10 out of 10 by C.B. Jiffy Lube of Millersville
What did you like about your recent visit?

Very friendly and professional

Report a concern   May 15, 2023 — Rated 10 out of 10 by C.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everyone was polite, professional and curtious.
Report a concern   May 15, 2023 — Rated 9 out of 10 by S.H. Jiffy Lube of Millersville
What did you like about your recent visit?

Very fast service! A+
Report a concern   May 15, 2023 — Rated 10 out of 10 by J.M. Jiffy Lube of Severn
What did you like about your recent visit?

Super fast, and flexible
Report a concern   May 14, 2023 — Rated 10 out of 10 by M.A. Jiffy Lube of Severn
What did you like about your recent visit?

The employees were very polite and respectful. They explained all they would do to the car. It was a quick visit, about 10 minutes!


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