Booker

Average rating: 9.3 out of 10 based on 3788 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 14, 2023 — Rated 10 out of 10 by J.D. Jiffy Lube of Millersville
What did you like about your recent visit?

Good service

Report a concern   May 14, 2023 — Rated 10 out of 10 by B.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Customer Service. The care provided for my vehicle, the way I am addressed, the explanations of what was done and the explanation of the 3000 mile top off. Thank you.

Report a concern   May 14, 2023 — Rated 10 out of 10 by A.R.D. Jiffy Lube of Pasadena
What did you like about your recent visit?

Prompt and friendly service
Report a concern   May 14, 2023 — Rated 10 out of 10 by R.L. Jiffy Lube of Severn
What did you like about your recent visit?

Quick and professional
Report a concern   May 13, 2023 — Rated 5 out of 10 by C.R. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

You did not state the service performed.
Report a concern   May 13, 2023 — Rated 10 out of 10 by R.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

Polite and efficient staff. They did a great job!
Report a concern   May 13, 2023 — Rated 10 out of 10 by C.G. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

thank you for the efficiency and for an excellent treatment thank you very much
Report a concern   May 13, 2023 — Rated 10 out of 10 by J.N. Jiffy Lube of Severn
What did you like about your recent visit?

Pit crew speed.

Report a concern   May 13, 2023 — Rated 10 out of 10 by E.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Helpful

Report a concern   May 13, 2023 — Rated 10 out of 10 by A.F. Jiffy Lube of Pasadena
What did you like about your recent visit?

The staff is friendly and caring, they also are very knowledgeable.
Report a concern   May 13, 2023 — Rated 10 out of 10 by D.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

The service and employees are fantastic.

Report a concern   May 12, 2023 — Rated 10 out of 10 by B.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The visit was fast and the technician was very friendly.
Report a concern   May 12, 2023 — Rated 10 out of 10 by W.J. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast

Report a concern   May 12, 2023 — Rated 10 out of 10 by S.E. Jiffy Lube of Pasadena
What did you like about your recent visit?

The staff was very courteous, knowledgeable and professional. I was in and out in ten minutes and am very satisfied.
Report a concern   May 12, 2023 — Rated 10 out of 10 by K.O. Jiffy Lube of Millersville
What did you like about your recent visit?

The service was fast and professional.
Report a concern   May 12, 2023 — Rated 10 out of 10 by A.S. Jiffy Lube of Severn
What did you like about your recent visit?

Great service and in and out.

Report a concern   May 12, 2023 — Rated 10 out of 10 by C.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

It was fast, everyone was nice and friendly and they did the job!!
Report a concern   May 12, 2023 — Rated 10 out of 10 by C.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Super accommodating and very friendly
Report a concern   May 12, 2023 — Rated 10 out of 10 by M.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everyone was friendly and respectful. Some jokes that made me feel comfortable. Very knowledgeable in if you need extra things you may need done. Very fast in their service.
Report a concern   May 12, 2023 — Rated 10 out of 10 by J.D. Jiffy Lube of Pasadena
What did you like about your recent visit?

Efficient and very friendly

Report a concern   May 12, 2023 — Rated 10 out of 10 by E.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very kind and helpful
Report a concern   May 11, 2023 — Rated 8 out of 10 by M.F. Jiffy Lube of Glen Burnie
What could we do to improve?

Know the proper air pressure for the tires.

Report a concern   May 11, 2023 — Rated 10 out of 10 by J.S. Jiffy Lube of Severn
What did you like about your recent visit?

The team was quick, friendly and professional.
Report a concern   May 11, 2023 — Rated 10 out of 10 by T.H. Jiffy Lube of Severn
What did you like about your recent visit?

They were honest and professional

Report a concern   May 11, 2023 — Rated 10 out of 10 by T.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

Each service technician from inside the work bay and into the office acknowlege me with a smile and chat with me like we are family, enabling me to understand how they are taking care of my car service needs. This is not my first visit. The customer service is consistently above par and exceeds my expectation. Thank you!!!
Report a concern   May 11, 2023 — Rated 9 out of 10 by D.R. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast.
Report a concern   May 11, 2023 — Rated 10 out of 10 by R.P. Jiffy Lube of Pasadena
What did you like about your recent visit?

Friendly efficient service.

Report a concern   May 11, 2023 — Rated 10 out of 10 by L.O. Jiffy Lube of Severn
What did you like about your recent visit?

Excellent! Friendly, quick and professional. Thank you.
Report a concern   May 11, 2023 — Rated 10 out of 10 by W.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Faster service

Report a concern   May 10, 2023 — Rated 10 out of 10 by D.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Great

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