Booker

Average rating: 9.2 out of 10 based on 3929 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 22, 2023 — Rated 10 out of 10 by K.G. Jiffy Lube of Millersville
What did you like about your recent visit?

They acknowledged me pulling up, took me in quick, went over everything, I paid, they escorted me out….they gained a new customer!

Report a concern   April 22, 2023 — Rated 10 out of 10 by V.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast
Efficient
No pressure sales
Report a concern   April 22, 2023 — Rated 10 out of 10 by L.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

Friendly people
Report a concern   April 22, 2023 — Rated 10 out of 10 by R.J. Jiffy Lube of Millersville
What did you like about your recent visit?

Always a great experience! Great customer service and fast service

Report a concern   April 22, 2023 — Rated 10 out of 10 by T.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick
Honest
In n out
Report a concern   April 22, 2023 — Rated 10 out of 10 by L.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

Great service polite and helpful
Report a concern   April 22, 2023 — Rated 10 out of 10 by J.R. Jiffy Lube of Severn
What did you like about your recent visit?

Years of service remains excellent

Report a concern   April 21, 2023 — Rated 10 out of 10 by M.O. Jiffy Lube of Severn
What did you like about your recent visit?

People are super nice.

Report a concern   April 21, 2023 — Rated 10 out of 10 by M.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

The service was quick & efficient.
Report a concern   April 21, 2023 — Rated 10 out of 10 by J.R. Jiffy Lube of Severn
What did you like about your recent visit?

Extremely helpful staff. They explained an issue I had was potentially dirty fuel injectors and got the service done. They were 100% correct and my car is running amazing again. Thank you guys

Report a concern   April 21, 2023 — Rated 10 out of 10 by D.L. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Pleasant and speedy . Associate lets you know everything they are doing with discounts.
Report a concern   April 21, 2023 — Rated 10 out of 10 by B.S. Jiffy Lube of Millersville
What did you like about your recent visit?

I was impressed with the speed of service. I thought having the tires rotated and an oil change would take a while.

There is always courteous service here!
Report a concern   April 21, 2023 — Rated 10 out of 10 by C.J. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very friendly and quick service.

Report a concern   April 20, 2023 — Rated 10 out of 10 by D.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The staff was very professional and had my vehicle done in a timely fashion

Report a concern   April 20, 2023 — Rated 10 out of 10 by C.L. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly, fast, and efficient. I'm in and out before my lunch break ends!
Report a concern   April 20, 2023 — Rated 10 out of 10 by J.T. Jiffy Lube of Severn
What did you like about your recent visit?

They were quick, efficient, professional, and friendly.

Report a concern   April 20, 2023 — Rated 9 out of 10 by S.M. Jiffy Lube of Severn
What did you like about your recent visit?

Friendly people’s .fast service

Report a concern   April 20, 2023 — Rated 10 out of 10 by D.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

They were so accommodating, thorough, great customer service!!!
Report a concern   April 20, 2023 — Rated 10 out of 10 by B.T.T. Jiffy Lube of Millersville
What did you like about your recent visit?

Customer Service
Report a concern   April 20, 2023 — Rated 10 out of 10 by J.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Staff are super nice. Service was very quick.

Report a concern   April 19, 2023 — Rated 10 out of 10 by M.V. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast and great work

Report a concern   April 19, 2023 — Rated 10 out of 10 by R.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Everyone was so nice and I did not wait long at all.
Report a concern   April 19, 2023 — Rated 10 out of 10 by T.O.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

They were very kind, helpful, and honest!
Report a concern   April 19, 2023 — Rated 10 out of 10 by D.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast
Report a concern   April 19, 2023 — Rated 10 out of 10 by F.H. Jiffy Lube of Millersville
What did you like about your recent visit?

The speed of the peocess
Report a concern   April 19, 2023 — Rated 10 out of 10 by H.D. Jiffy Lube of Severn
What did you like about your recent visit?

excellent service. Fix my brakes issue in an hour and took my car for test drive to make sure everything was in working condition. Excellent service !!
Report a concern   April 19, 2023 — Rated 0 out of 10 by J.S. Jiffy Lube of Millersville
How did we disappoint you and what can we do to make things right?

Missing tire lugnuts after tire rotation service. I would like them (4) replaced.

Report a concern   April 19, 2023 — Rated 10 out of 10 by S.P. Jiffy Lube of Severn
What did you like about your recent visit?

Always efficient, and I trust them to do a good job.
Report a concern   April 19, 2023 — Rated 10 out of 10 by M.W. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Solved the problem

Report a concern   April 18, 2023 — Rated 8 out of 10 by S.O. Jiffy Lube of Pasadena
What could we do to improve?

Prices could be lower!


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