based on 2739 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You all put spark plugs in my vehicle May 4th. Afterwards my vehicle was not running right.Took my vehicle back the following Saturday. The spark plugs and cap were put in inorrectly and stripped, Tech Satfon could not get the cap off, he could not complete the correction.I returned the following Monday tech Satfon claimed he fixed the issue. My vehicle was still not running right. My vehicle is now in the shop getting broken spark plug replace. Yes a phone call from Corporate would be appreciated
Everyone was so helpful.
As always, polite, professional, knowledgeable, and courteous team!! Always, easy in and out.
FYI, our car just made it to 100,000 miles so I wanted to make sure we got some of the long-term work done. Only, minor issue was a certified mechanic was not available to do a couple jobs like the spark plugs, transmission; but, the staff was direct and open explaining the issue. So, I will return again in few weeks to see if a mechanic is available and it will all work it out just fine.
Thanks again for servicing our 2011 Lincoln for many years! My wife still loves her car and it serves us well. You all get much of the credit. Thank you!
First name removed
They were very polite and clear and respectful and let me know what was needed I’m very satisfied thanks
No need
Courteous prompt and to the point service.
Keep it up.
Always great people
I was inconvenienced with the time, the wrong parts were sent twice, I was not discounted like promised, the technicians were extremely nice considering. I know for a fact that my wheel lock was in my vehicle when I arrived, but they claimed it wasn’t. I normally don’t go to that particular one, but I didn’t feel like going any further, but I was there @ 3ish, and was there until 8 ish. I will never go there again. This was actually the second time I had work done there and left disappointed.
Great customer service!
everything was very fast, and staff was nice!
Fast and friendly
Prompt & Efficient Service. Courteous Staff.
Extremely fast and professional. As soon as I got there they got the tire off and had me ready to go in about 15 minutes! Very thankful they had my tires in stock.
It was quick
Great service, nice, informative, builds trust.
The prices are now insane even after a coupon, I will be looking for a different place to service my car
Very polite people who worked there. Niko handle my vehicle needs with professionalism.
Team is outstanding. Great communication, customer service is excellent.
Everyone was friendly and upfront, service was fast. Will be back!
Quick service, able to use coupon (price)
The staff members were extremely friendly; not pushy; honest about the time it would take...al in all, a very positive experience.
It was a great experience! Everyone was knowledgeable and informative! I will definitely return! The Service manager was also very professional and educated me on what was best for my car!
Very professional,Out the door fast
Friendly staff. I like knowing the final price before doing any work. No pressure to add on other services.
Every time I go to jiffy lube, the service tech tells me I have a random huge emergency with my car. I go elsewhere for a 2nd opinion and they say its not an issue. The final straw was this past visit when out of nowhere, my brakes are below 1cm, when I have not had my brakes flagged on any previous visits and I am not driving any differently - miles, roads, commute, style, etc. No need to call. Please email a generous coupon to have my brakes redone. Thanks!
Expertise and professionalism of staff
Great friendly service
Wes is amazing at his job. His attention to detail, his personality, and the speed at which he does his job is what keeps me coming back here for my car needs.
The Guys Are Great
The older man in the front desk was very helpful. I forget his name but he’s originally from Brazil . He treat like as a friendly environment.