based on 2156 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Didnt clean windows
The entire staff was polite, professional, and courteous.
Great communication.
Thorough inspection
Only issue I experienced with this shop is it needs better waiting accommodations, too many people waiting a in a very small area and the pull up back area is too small. The staff was polite and helpful so I would recommend Jiffy Lube but to a different location due to the inadequate space reason.
As always, great service, excellent work
Quick service and very pleasant service at the front from a most pleasant young lady
Prompt & courteous service.
Any time I come in for an oil change there is always upselling and overcharging for things that cost so much less. A lot of fees are overcharged and I'm glad I'm aware now and will not allow it to happen again moving forward.
This location is very
Professional and efficient as well. Customer service is a 10/10 😊
The person who checked me in outside. Everything was quick and hassle free. Thank you!
It’s not so much a disappointment it just the cost of how much an oil change cost now. I mean I understand labor cost and cost of the product but over $100 is a bit crazy to me. The jiffy lube staff in Annapolis is so kind and this is no reflection on them at all.
Service was great!
This wasn’t so much about changing, I just never tell someone that they’re a 9 or 10.
They typically stop trying once you do.
Just keep on with what I’m used to and I’ll keep coming.
Always Fast and Friendly Service! Plus, reasonable prices!
Quick
Treat me like a person and they are really nice.
Great service
Fast friendly service
The technician was informed patient and kind.
Anton is certainly an asset at this Jiffy Lube location. He was professional, efficient, and personable. It was a wonderful customer service experience.
Quick,informative, and professional
Convenient location. extra hours. fast service
This particular Jiffy Lube was outstanding. The team gave me quality service, and they even vacuum my car out WOW. I can't believe they did that awesome. To take the time to vacuum my car out meant a whole lot to me. Not too many full-service companies do that now. I really appreciate it.
To all the hard-working men that work at this particular Jiffy Lube. If no one else has told you fantastic work.
Thank you, guys,
Awesome / friendly service. Thank you
They are the best. They always take good care of ya!
Very pleasant
Convenient
Always polite and timely. Only problem I've ever had in 6 years is mechanic forgot to reset my oil life on computer once. Only oil change shop i use, Very pleased.
Quick service, discount, honest employees -Great overall service!