based on 5515 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am still working on my issue with no resolution. I came in for an oil change and tire rotation. I came in with 4 wheel covers and left with two. I immediately notified the shop that both hubcaps on my drivers side were missing. I was told by both Dylan and Daniel that both Hubcaps would be replaced and ordered from the dealer. I received no explanation for what happened to them and how long it would take for me to get them. I have been back to the shop twice to be told they would be ordered and I would receive a call when they were. I have never received a call back from anyone at this point. I will continue to contact the shop until this is resolved. I have been a loyal customer but they have lost my Business.
They should be honest regarding the filters that needed to be changed
Fast, friendly, thorough service.
The staff
Austin was super kind and friendly.
Customer service.
The friendly staff and the quickness of service.
Greta customer service.
Excellence
Staff was professional, courteous, and speedy. Wiil return!
The service was quick and great.
Charged 70 for a cabin air filter, I could have bought myself for $15.00, extreme parts mark up. I’ll be shopping for bargains next time. They also marked my sticker wrong. I use synthetic oil and don’t need change for 5,00 7500 miles and they used 3000. 2nd x that’s happened
Great customer service, very welcoming. Friendly and fast service. Always explains whats needed & answer all questions. Provides timely updates for next sched. visits
Quick service.
Quick service and good service
Great work
fast
Been having my vehicles' oil changed at Jiffy Lube for decades. Love the flexibility of being able to go when it fits in my schedule and not needing an appointment. Service is always quick. I've never encountered any problems.
Fast, friendly, and convenient. Everyone is always pleasant to me that’s why I go there.
Each person I dealt with at the Clarksville Jiffy Lube was courteous, efficient and very helpful!
There is a disconnect between the guy at rhe computer screen and the one doing the work. I told him not to check the cabin air filter, but someone did anyway and the glove box door wouldn't close properly. They fixed it, but inconvenient. Also, the lost a tire stem valve cap.
The efficiency. The men were full of knowledge and also ready for questions
Technicians were super friendly and helpful. Especially the female tech with dark hair whose name starts with 'N' (sorry I can't remember her whole name) who was working on my headlights. She was really helpful and her attitude made the whole Jiffy Lube experience a good one.
Courteous Convenient and quick
Courteous and quick. Didn’t try to up sale me too much.
Good customer service
The great assistance from the employees and great service.
WONDERFUL SERVICE! The manager and mechanic who helped us were very professional and explained all services. They made it a pleasant experience!
Fast service
Fast, honest, great job